Operational Binder Specialist at TWK Agri

Responsibilities and Duties

• Review insurance applications and supporting documents
• Draft policy schedules and wordings in line with product specifications
• Ensure FSP complies with the operational requirements of binder functions
• Ensure FSP complies with industry standards and company policies
• Prepare monthly reporting for insurers
• Oversee and ensure fair outcomes to policyholders in line with COFI
• Assist with OMNI CBR reporting
• Ensure Regulatory compliance
• Resolve issues related to binders, including amendments and discrepancies
• Ability to implement FSP’s policy systems and ensure compliance with SOP and alignment with legislative frameworks
• Oversee binder audits with the Insurers
• Oversee transition from formal insurance to binder insurance
• Understanding of compliance requirements of FAIS, Insurance Acts, POPIA, PAIA, FIC, AML and Cybersecurity for FSP’s

Qualifications and Skills

• Relevant degree in Finance, Law or Business Administration
• Minimum 5 years managerial experience within the Insurance industry specifically funeral insurance
• RE1 certificate
• Proficient in English
• Microsoft Office Skills
• Driver’s license
• Strong drafting and communication skills
• Good business acumen
• An experienced individual with knowledge of life insurance products and operational requirements of binder agreements
• Understanding of the funeral insurance and the funeral parlour market
• Strong analytical and problem solving skills
• Ability work under pressure
• Results driven individual that can manage relationship with various stakeholders and shareholders
• Willing to travel