Operations Departmental Administrator at The Universal Service and Access Agency of South Africa (USAASA)

Key Roles: 

• Provide comprehensive administrative support to the USAF Operations Executive Office. 
• Schedule, coordinate and document USAF Operations meetings, including compiling agendas, taking accurate minutes, and following up on action items. 
• Organise logistics for USAF Operations events, stakeholder engagements, workshops and briefings. 
• Liaise with internal and external stakeholders including other government departments, service providers, and development partners. 
• Maintain an effective document management and tracking system for USAF Operations records and correspondence. 
• Monitor procurement requests, contracts, and reporting deadlines relevant to USAF programmes. 
• Prepare basic reports, briefing notes, and presentation packs as directed by the Executive. 
• Provide secretariat support for USAF governance and reporting structures. 
• Ensure smooth daily functioning of the USAF administration unit, including facilities, supplies, communication, and records. 

Essential knowledge, skills and competencies requirements 

• Strong administration and office management and project management skills. 
• Sound knowledge of public sector administrative processes and PFMA compliance (preferred). 
• Excellent interpersonal skills with professionalism in dealing with senior stakeholders. 
• Strong written and verbal communication skills. 
• Advanced MS Office proficiency (Word, Excel, PowerPoint, Outlook). 
• High attention to detail, accuracy and organisational ability. 
• Able to handle confidential matters with discretion and integrity. 
• Adaptability and resilience under pressure. 
• Knowledge of ICT and telecoms sector or development funding (advantageous). 
• Strong personal commitment to the attainment of set goals  

Qualifications and Experience Required 
Minimum:

• A National Diploma or Bachelor’s Degree in office Administration/equivalent to. 
• Advantageous, Project Administration, Business Administration, Public Management, strategic communication or a related field. 
• At least 2–3 years’ experience in a project or administration role. 
• Experience supporting high-level executives or managing administrative functions in a public entity or private agency is highly advantageous