Operations Manager at Bidvest International Logistics

Job Purpose    

• Ensure that the service deliveries of all the operations are in accordance with the BidvestIL Standard Operating Procedures (QWI), pertaining to the Supply of excellent service to the client while maintaining a safe, efficient, compliant and profitable operation.

Qualifications & Experience    
Qualifications 

• Grade 12
• Diploma or equivalent in Logistics or Warehousing

Experience 

• 3 - 5 Years experience in warehouse management
• Experience of managing teams within tight quality and efficiency parameters
• Proficient in the use of Microsoft Office packages and in particular, Excel and Office
• Experience in Quality Systems
• Experience in training/developing staff
• Experience in employee relations
• Experience in performance management systems and methods
• Knowledge of CHEPP Process
• Knowledge and understanding of dangerous goods handling and storage
• Manage Bond Stores in compliance to SARS requirements
• Extensive experience with managing imports and exports

Key Responsibilities    

• Ensure all client goods are received, stored, picked and dispatched accurately and timeously as per agreed KPIs
• Ensure the client goods are managed professionally in line with all BIL Safety, Quality, and profitability standards
• Ensure the client staff receive all regulatory and developing training
• Ensure the Fleet are Managed affeciantly and adhere to all SHERQ requirments
• Customer & Supplier Liaison
• Reporting to the FM and the customer                 

Skills & Competencies    

Knowledge:

• Excellent customer service skills that establish continuity in company/client relationship, backup with a strong bilingual ability in English
• Must have good analytical, problem solving, and organizational abilities
• Must possess good communication skills on all fronts and must be someone that gets along pretty well with other people, i.e., must  have good interpersonal skills
• Knowledgeable in cost and productivity optimisation through process optimisation, as well as design and implementation of new operation procedures
• Sound knowledge that helps in using computer software like MS Office Suite: Particularly Word and Excel

Skills:

• Computer Literacy - Office (Outlook, Excel, Word, Powerpoint)
• Problem Solving
• Time Management - BIL Leave policies aligned with the Department of Labour
• Planning and organisational skills
• Data Analysis - Fault finding and recommendations                   
• Inventory Management -  (Warehouse Management systems)
• Drivers license

Deadline:28th November,2025