Operations Manager – Curve Gear at Pump & Abrasion Technologies

Key Responsibilities

Retail Operations & Store Support

• Oversee daily store operations across all Johannesburg and surrounding locations.
• Ensure store teams have the stock, tools, and information they need to deliver on sales and customer experience.
• Monitor store performance and work with managers to improve efficiency and drive results.

Inventory & Supply Chain Management

• Oversee stock movement from warehouse to stores, ensuring accurate replenishment and transfers.
• Monitor inventory levels, identify gaps, and coordinate replenishment schedules.
• Manage product flow during launches, promotions, and seasonal changes.

Warehouse & Logistics

• Supervise Johannesburg warehouse operations to ensure accurate receiving, storage, and dispatching of stock.
• Implement best practices for stock control, shrinkage prevention, and space optimisation.
• Manage logistics partners and ensure on-time delivery to stores and customers.

Process & Systems Management

• Identify operational bottlenecks and implement process improvements.
• Ensure compliance with company SOPs and operational standards.
• Work closely with Head Office, production, and marketing teams to ensure seamless execution of campaigns and product rollouts.

People Leadership

• Lead, motivate, and develop warehouse and retail operations staff.
• Conduct regular check-ins, performance reviews, and training sessions.
• Build a culture of accountability, efficiency, and teamwork.

Skills & Experience

Required:

• 5+ years of retail operations or supply chain management experience (multi-store preferred).
• Strong leadership skills with proven experience managing teams.
• Solid understanding of inventory management and retail logistics.
• Highly organised with excellent problem-solving abilities.
• Comfortable working in a fast-paced, growing retail environment.
• Proficient in retail POS systems (Shopify experience a plus) and Excel/Google Sheets.

Preferred:

• Experience in apparel, footwear, or lifestyle retail.
• Knowledge of local manufacturing processes and supply chains.
• Exposure to both retail store management and warehouse operations.