Operations Manager - Ekurhuleni (East Rand) at Unique Personnel

Job Description    
Responsibilities:

• Managing the Operations (Including Customer Services, Logistics, Distribution and Warehousing, Inventory Management, Quality Assurance and Customer Services staff within Company Policies and Procedures);
• Facilities management;
• Ensure customer satisfaction levels are maintained;
• Managing ETA’s from Suppliers to Customers;
• Drive backorders in order to achieve budgets are achieved;
• Identification of operational risks (external and internal factors);
• Ensuring proper Site security and maintenance (facilities management);
• Establishing sound trading relationships with all customers and suppliers;
• Ensuring sound management and  control of Inventory and Demo Stock;
• Submitting relevant Reports on a regular basis i.e. weekly or monthly;
• Fleet Management;
• Staff Development;
• Time management;
• Developing a positive labour climate in area of responsibility;
• Handling of Disciplinaries and Grievances.

Inherent Requirements    
Essential Requirements:

• Have a Commerce/Bachelors Degree in Supply Chain Management or other equivalent and relevant degree;
• At least 5-10 years proven Operations Management experience (5 of which to be on cross border transactions) in the medical devices sector
• Have good negotiating skills;
• Have Warehouse/Logistics Management experience (import and export);
• Have a strong knowledge of Supply Chain Management concepts and principals, import/export legislations and customs regulations, economic evaluation and financial principles;
• Have strong knowledge of inventory management and control, distribution management principals and techniques;
• Ability to operate at all cultural levels;
• Have exposure to Foreign Purchases and Forward Exchange Contracts;
• Have proven Leadership skills;
• Experience in ISO9001 & ISO13485 is preferable;
• Exposure and knowledge of Health and Safety Regulation required;
• Exposure to business process reengineering, implementation and adoption;
• Experience with cross border and merchanting transactions;
• Have initiative and drive – solution provider.
• Be computer literate, (include exposure to ERP systems);
• Have good communication, administrative and interaction skills;