Bidvest Prestige is the largest and leading specialist in world-class outsourced solutions in Southern Africa, Mauritius and Namibia. We boast a highly skilled workforce and have been a prominent force in the cleaning industry since 1993.
A company with a rich history in the South African landscape, Bidvest Prestige boasts a national footprint as well as ...
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Bidvest Prestige Hospitality is a leading provider of hospitality services, including cleaning, catering, and facilities management. We are seeking a highly skilled Operations Manager to oversee the day-to-day operations of our services in Johannesburg.
Responsibilities:
Manage and oversee the overall operation of the cleaning, catering, and facilities management services in Johannesburg
Ensure all services are delivered to the highest standards of quality, cleanliness, and efficiency
Develop and implement operational policies and procedures
Monitor and evaluate service performance, identifying areas for improvement and implementing corrective actions
Manage and mentor a team of supervisors and staff, providing guidance and support as needed
Liaise with clients to address any concerns or issues, ensuring excellent customer service and satisfaction
Monitor and manage budgets and expenses to ensure profitability and cost-effectiveness
Coordinate with other departments and stakeholders to ensure seamless operations
Qualifications:
Hospitality Management, Business Administration, or a related field
5 years of experience in operations management, preferably in the hospitality industry
Strong leadership and management skills, with the ability to motivate and develop a high-performing team
Excellent communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders
Strong organizational and project management skills, with the ability to multitask and prioritize effectively
Knowledge of relevant health and safety regulations and standards
Proficiency in Microsoft Office and other relevant software applications
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