Operations Manager at Lucy Electric

Job Context 

• You will be based in Johannesburg, to oversee and manage the Operation/ Contracts/ Tender process.
• You will undertake any other duties and responsibilities as required/ instructed in order to maintain and or improve the efficiency, quality and service provider by LESA management team and by the Operation Management Department.
• You will undertake business travel abroad or with the LESA sales region as and when required.

Key Responsibilities

More details on responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way.
• Create and formulate as well as follow dedicated and focused business plans.
• Support Sales Team on developing of new markets for Lucy products and services.
• Identifying new opportunities for continuous improvement of the manufacturing processes.
• Contribute to new product development for and on behalf of the business and coordinate actively with all marketing and engineering functions regionally and globally.
• Actively contribute to the direction of the business as a member of the Senior Management team of LESA
• Oversee the planning and organization of a production process and ensure availability of necessary material, equipment, and labour resources required for a project.
• Help the organization’s processes remain legally compliant.
• Oversee the implementation of systems and ensure proper allocation of resources for it
• Support the Development & execute plans with the Energy Service Manager which produce profitable Energy Services revenue.
• Develop a great relationship with businesses and responds to questions from management, employees, customers, and vendors.
• Working with broad team including finance, sales, logistics, engineering, and the plants to coordinate and drive business success.

Qualifications, Experience & Skills

Minimum Qualifications: Bachelor’s Degree in Sales and or Electrical Engineering or similar

Minimum Experience & Knowledge

• Minimum 6 years working experience in similar industry and with at least 3 years in leadership or managerial role.
• Knowledge of Medium Voltage Switchgear.
• Extensive experience in commercial or selling role in Africa in the Distribution sector.
• Self driven, individual with business acumen
• Background on tendering process as well as contracts management
• PC literate including MS Office and D365.
• Excellent verbal, written communication & presentation skills.

Job Specific Skills

• Strategic Sales and Business Development
• Customer Management and Operations
• Meticulous with tenders and quotes
• Contract management
• Develop and maintain effective relationships with key internal and external stakeholders.
• Submit tender documents, attend tender openings, and ensure that all tender feedback is suitably recorded for future market analysis.
• Evaluation of Tenders in terms of Technical and commercial conditions and summarizing the same and projecting it to the Sales Team.
• Budgeting and forecasting 
• Communicate effectively and provide appropriate information to mostly internal project stakeholders, acting as key contact for the customer and an escalation point for project issues.
• Leadership abilities to delegate tasks and support sales teams and sales operations specialists. 
• Must be able to work independently, prioritize and perform a variety of concurrent tasks.

Behavioural Competencies

• Strong leadership and entrepreneurial Skills, Focus on delivery, Team and Business Development, Structured thinking.
• Strong communication skill
• Interpersonal, initiative, analytical thinking, decision-making and leadership abilities. Strong people Manager with a collaborative style (inclusive, engaging, energizing) 
• Strong people management with a collaboratives style (inclusive, engaging, energising)
• Engage with employees and make the workplace more effective and efficient.
• Be able to multi-task with a positive attitude and drive.

Values:

• Demonstrate and live by company values.
• Support and respect to others
• We collaborate.
• We continually improve.
• We “can do”.