Operations Manager: Transport and Logistics at Helderberg Personnel

Requirements:

• In-depth understanding of palletized, cross-border, and container logistics. Familiarity with relevant regulations and industry best practices.
• Strong leadership, problem-solving, and decision-making skills.  
• Excellent communication and interpersonal abilities.
• Strong customer centricity and relationship building skills.

Responsibilities:

• Lead and manage daily operations for palletized, cross-border, and container logistics, ensuring timely and efficient delivery of goods.
• Develop and implement strategic plans to enhance operational efficiency, reduce costs, and improve service quality.
• Draft sales budget for the division, and recruit staff to grow in line with the strategy.  
• Supervise, train, and mentor a team of logistics professionals, fostering a culture of continuous improvement and high performance.
• Ensure all operations comply with relevant regulations, safety standards, and company policies.
• Maintain strong relationships with clients, addressing their needs and resolving any issues promptly.
• Work closely with other departments, including sales, customer service, and finance, to ensure seamless operations and customer satisfaction.
• Leverage logistics software and technology to streamline operations and enhance visibility across the supply chain.

Core Competencies:

• Outstanding analytical and problem-solving capabilities.
• Good written and verbal communication skills.
• Ability to lead, motivate and develop a high-performing team.  
• Expertise in developing and implementing strategic plans to optimize operations.  
• Outstanding communication and interpersonal abilities.
• Strong customer service orientation.
• Fluency in Afrikaans is highly advantageous.