Operations Specialist (iBranch) at Hollywoodbets

Responsibilities

• We have an amazing opportunity for Operations Specialist (iBranch) X2 to be based in Umhlanga, Do you think you have what it takes to be our newest Purple Star?
• The Operations Specialist will be responsible for attending to all queries, requests and enquiries from all the departments, to ensure effective and timeously resolution of matters impacting operations. 
• Providing administrative support to the Mobile Department, assistance with project processes, and reporting on daily activities

You Bring 

• Valid driver’s license.
• 2-3 Years of Administrative Experience in Ops

A Bonus To Have: 

• Matric.
• Related Diploma/Degree.

What You’ll Do For The Brand:

• Assist, support and advise Regions on all aspects of iBranch Operations
• Communicate all updates on Policies and Procedures to the Regions
• Assist with marketing, promotions, events and assisting with branding campaigns within the Department from time to time
• Ensuring adequate stock levels of marketing and promotional items within the Regions
• Market research on potential new sites and arrange with all departments to set up promo/events (negotiate with different affiliates for sites/promo etc.)
• Management of ROI on all events/promotions 
• Work closely with the Compliance Department (getting the contracts signed and understanding the legal aspect of the contracts) 
• Reviewing of proposals for all events within the Regions 
• Assist with all internal audit queries and liaise directly with the Audit Team – (Weekend mileage report, vehicle tracker vs. time and attendance and call cycle) 
• Management of all traffic fines and Kazang Masterfile within the Regions (liaise with the relevant departments) 
• Daily reporting to Business Partner 
• Monitoring and analysing of Reports (Promo tracker, PIP, Booster Analysis, Teams Productivity reports, and ad-hoc reports) and providing feedback and recommendations to the regions 
• Finance – Review invoices before the order number is issued and payment is made for promotions/events.  Facilitate monthly regional branding payments 
• Maintaining a database of all branding within regions

Adhoc

• Support regions with training needs and assist with the facilitation and monitoring of the training in the regions 
• Will be required to travel from time to time
• Perform other duties as assigned.

What You’ll Bring To The Team: 

• Demonstrate a good understanding of betting procedures and betting types.
• Demonstrate good business acumen skills. 
• Demonstrate good financial management skills. 
• Excellent people management skills. 
• Customer service and orientation experience. 
• Must be able to identify, analyse, organise, and solve problems. 
• Follows through and delivers results despite obstacles.
• Good attention to detail.

Apply Before 07/22/2026