Order Fulfillment Claims Controller at takealot.com

• Takealot.com, a leading South African online retailer, is looking for a highly talented entry level Order Fulfillment Claims Controller to join our team in Cape Town.
• We are a young, dynamic, hyper growth company looking for smart, creative, hardworking people with integrity to join us.  We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.
• This role reports to an Order Fulfilment Manager.

Your responsibilities will include:

• Supervising and leading a team of claims administrators to ensure timely and accurate processing of claims. 
• Reviewing and auditing claims files for completeness and accuracy. 
• Resolving escalated issues and inquiries stakeholders Collaborating with other departments to streamline processes and improve overall processes. 
• Analyzing claims data and preparing reports for management review. 
• Implementing and enforcing best practices and procedures related to claims administration.

Qualifications & Experience: 

• Matric or National (vocational) certificate 
• 3 to 5 years minimum proven experience in an administrative role, preferably in insurance, finance ,Supply Chain 
• Ability to prioritize tasks and manage multiple deadlines effectively.

Attributes required:

• Exceptional analytical and problem-solving skills. 
• Excellent communication, interpersonal, and leadership skills. 
• Strong organizational skills and attention to detail.