Order Management Manager - M2 at Sandvik

Job Purpose

• The purpose of this position is to Manage the customer order flow processes for the regional Logistics Operations organization. This includes responsibility for the order flow processes through all warehouses in Logistics Operations in the Region.

Main responsibilities:

• Customer order flow
• Responsible for overseeing all day-to-day operations within the outbound planning team. 
• Work actively with Inventory, Warehouse and Freight teams to ensure efficient flow of customer orders in the region 
• Work with the Warehouse/ Satellite Operations manager and country management to ensure processes are developed, maintained, and adhered to across all warehouses  
• Ensure standardization to local, regional, and global processes in all warehouses 
• Interface with Sales Area Order Desks, Service Centres and front-line Sales Staff to improve customer service levels by monitoring fulfilment of orders from sales organizations; delivering orders within the required delivery time against minimal logistic costs; controlling cost, quality and delivery performance and end to end responsibility for the outbound order flow 
• People Management, managing outbound planners’ team 

Your profile

• Degree in Supply Chain or similar discipline.
• Minimum 5 years of Warehousing/Distribution/Supply Chain Management experience.
• English proficiency.
• Prior exposure to Aurora, S21 and QlikView Advantageous.
• Proficient in Microsoft office, experience with Excel Dashboards will be well regarded.
• People management experience.