Job Opportunities at Sandvik

Purpose of the role:

• Develop and implement a plan for your area based on the lifecycle strategy, focused on its services and skills development.
• Promote and monitor aftermarket agreements.
• Promote and follow the introduction of products.
• Develop a roadmap (guide) for the development of competencies for the organization of the life cycle and promote initiatives to share knowledge in the region.
• Establish and maintain an organization that manages to support the fulfilment of strategic and financial objectives.
• Participate in the establishment of the commercial strategy and follow up on specific actions (Business Area Plans, Account Business Plans etc) that will ensure compliance with strategic objectives.

The job 

• Create an organization that provides high-level technical assistance on products and applications to the Crushing and Screening team, as well as quality support to customers.
• Create lifecycle and support services in Southern Africa, driving strategic improvement within the Crushing & Screening team towards a business model of outcome solutions.
• Increase the capabilities of service teams through regular certifications, trainings, webinars, etc.
• Promote the use of tools to provide a better service to our customers (DSP, vibration analysis tools, RFID chips for the traceability of the main components, 3D scanner for the analysis of the wear of the axes, etc.).
• Promote the digitalization of the fleet and monitor the status of digitized equipment.
• Ensure Lifecycle resources are appropriate to support the Southern Africa region requirements and develop and present Business Cases when additional resources are needed.
• Promote the repair strategy in order to enhance and grow the aftermarket business.
• Gather and manage work teams to perform root cause analysis when failures occur in strategic clients.
• Collect troubleshooting information and refer it to the factory support line. 
• Management of guarantees
• Consolidate and communicate technical and security bulletins and monitor the correct application of the new technical and security measures.
• Keep technical information about Sandvik's offering and competitors up to date
• Ensure that the data in the installed database is accurate and properly developed.
• Manage fleet database
• Manage the database of market share.
• Identification of opportunities to replace competitor equipment

Job Requirements & Competencies

• Professional degree at the level of industrial engineering, Mechanical/Metallurgical Engineering, Engineer in mines, maintenance or similar
• Knowledge of vibrating and/or crushing equipment
• Good understanding of mining site plants and process engineering
• Sound judgement and problem-solving ability
• Listening and logic interpretation
• Strong customer orientation
• Advanced communication skills
• Must be flexible and self-reliant, self-starter
• Excellent time management
• Sound commercial reasoning and contract management
• Strong understanding and compliance with Health and Safety in the workplace
• Ability to function independently and with responsibility without direct supervision
• The ability to make sound decisions related to identified problems without assistance
• Follow-through ability to complete tasks
• Computer Literacy – MS Office/Teams etc

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The Role

• Provides technical support in Electrical and Mechanical Maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance and customer relations and teamwork.

Key Performance Areas

• Electrical and Mechanical and Maintenance operations.
• Preventive maintenance, perform corrective actions, supports planning and preparation, monitors outcome, documentation (outcome, root cause, time, improvements).
• Conduct Risk Assessments, Shift Reporting and Incident Reporting.
• Work in accordance with standard operating procedures.
• Achievement of Key performance indicators.
• Follow quality and cleanliness standards.
• Communication of operational status and any deviations.
• Safety and housekeeping (5S) requirements. Comply to all Safe operation practices.
• Continuous improvements and development on a personal and operational level.

Profile Required

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Section 13 Trade Certificate electrical or mechanical
• Basic Computer literacy, Microsoft excel, word, power point and outlook
• Relevant mining experience (5 years) 
• Underground mining environment in production section 
• English proficiency 
   

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The Role

• Get customer satisfaction by repairing, inspecting maintaining and commissioning service, considering economical and other aspects. Problem-solving by using of approaches, tools, and techniques for recognizing, operational or process problems; ability to apply this knowledge appropriately in different kinds of situations. Knowledge of the tasks, tools and procedures associated with providing technical support to the sales team and prospective customers.

Key Performance Areas

• Repair, maintain, inspect, and commission the LS170, LS190, LS312 and Mercury equipment at customer site,
• Report, capture and document results at end of every shift to Foreman, Control Room, and team
• Responsible for plan, conduct and maintain tools and equipment for service work.
• Support the customer’s product/equipment/processes by suggesting possible improvements.
• Provide technical support to the sales team.
• Provide problem solving to customer and team.
• Ability to produce positive results in sales-client interventions.
• Guide colleagues in service/operational methods and tools.
• Share own knowledge to enable colleagues to expand their knowledge.

Profile Required

• Grade 12 (Matric) or equivalent qualification
• Trade Certificate of Competence in Fitter, Diesel Mechanic, or Millwright
• Minimum 2 years experience working as Field Service Technician with proven competence in mining equipment.
• Basic Computer literacy
• English proficiency
• Valid driver's license
• Full physical & medical certificate to work in mining environment Experience in:
• Fault finding hydraulic, electrical, Drive train, and Diesel offerings
• Flameproof Certificate
• Own a set of tools

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The Role

• Provides technical support in mechanical maintenance. Maintains and improves machines and equipment to increase or maintain a high level of reliability, availability, cost efficiency and performance.

Key Responsibilities

• Mechanical maintenance operations.
• Preventive maintenance, perform corrective actions, supports planning and preparation, monitors outcome, documentation (outcome, root cause, time, improvements).
• Work in accordance with standard operating procedures.
• Achievement of maintenance targets.
• Follow quality and cleanliness standards.
• Communication of operational status and any deviations.
• Safety and housekeeping (5S) requirements.
• Continuous improvements and development on a personal and operational level.

Profile Required

• Grade 12 / N3 Technical Qualification / Equivalent Qualification
• Trade Certificate
• Basic Computer literacy
• English proficiency
• Relevant mining experience (5 years)
• Relevant mechanised mining experience (5 years)
• Underground/surface mining environment
• Maintenance of earthmoving equipment in mining/construction environment

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The Role

• To manage maintenance and assist the Performance Contract Manager with cost effectiveness and operational profit through optimal performing subordinates, customer relations and safety, health & environmental effectiveness.

Key Performance Areas

• Prioritize, prepare, set resources and schedule work orders.
• Request resources and lead resources from central maintenance/external contractors. Coordinate maintenance tasks according to current instructions and routines.
• Documents and monitors outcome (root cause, time, improvements) and initiates further improvements.
• Creates and adapts preventive maintenance plans.
• Develops routines and tools to streamline the process of maintenance.
• Contributes with technical knowledge in projects. Works in accordance with standard operating procedures.
• Achievement of maintenance targets.
• Communication of operational status and any deviations.
• Safety and housekeeping (5S) requirements.
• Continuous improvements and development on a personal and operational level.

Profile Required

• Grade 12 (Matric) or equivalent qualification
• Relevant Trade Certificate (Please provide POE)
• Relevant trade history
• Computer literacy
• Maintenance experience (5 years)
• Supervisory experience (3 years)
• English proficiency
• Experience in inventory control
• Trackless mining experience (advantageous)
   

Experience in:

• Fault finding / electro hydraulic / auto electrical / hydraulic / PLC, remote control offerings
• Underground mining environment, maintaining of earth moving equipment

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Job Purpose

• The purpose of this position is to Manage the customer order flow processes for the regional Logistics Operations organization. This includes responsibility for the order flow processes through all warehouses in Logistics Operations in the Region.

Main responsibilities:

• Customer order flow
• Responsible for overseeing all day-to-day operations within the outbound planning team. 
• Work actively with Inventory, Warehouse and Freight teams to ensure efficient flow of customer orders in the region 
• Work with the Warehouse/ Satellite Operations manager and country management to ensure processes are developed, maintained, and adhered to across all warehouses  
• Ensure standardization to local, regional, and global processes in all warehouses 
• Interface with Sales Area Order Desks, Service Centres and front-line Sales Staff to improve customer service levels by monitoring fulfilment of orders from sales organizations; delivering orders within the required delivery time against minimal logistic costs; controlling cost, quality and delivery performance and end to end responsibility for the outbound order flow 
• People Management, managing outbound planners’ team 

Your profile

• Degree in Supply Chain or similar discipline.
• Minimum 5 years of Warehousing/Distribution/Supply Chain Management experience.
• English proficiency.
• Prior exposure to Aurora, S21 and QlikView Advantageous.
• Proficient in Microsoft office, experience with Excel Dashboards will be well regarded.
• People management experience.