Outbound Contact Centre Agent at LeadRobot

About the job

Headline: Earn up to R25,000+ from your home selling South Africa's best financial services products!

JOB SUMMARY

10 Home-based vacancies available for individual contractors who are self-managed and able to work remotely and independently. We do lead generation and sales for some of the biggest financial service brands in the country. We require unique salesperson who’s able to connect to the customer on an individual level quickly and close the sale in 1 call.

WHY WE''RE AMAZING

• You get to work from home (or anywhere else you find yourself)

• Earn as you work!

• Daily Log Off (“Going Home”) target

• Better quality of personal life

• Realistic targets

• Outputs-based KPIs

• Paperless environment

• And most amazing of all... OUR PRODUCTS!

MINIMUM REQUIREMENTS

• Must have a “go for it” attitude

• 6 Months outbound sales call centre experience

• Ability to build a referral base from cold leads

• Ability to make a sale from a single call

• Computer with headset

• Stable internet connection

• Reliable electricity supply

DUTIES

• Ability to generate referrals

• Ability to self-manage in a work from home environment

• Present, promote and sell products using conversation with the customers and not a script (we do not hard sell)

• Present products to potential customers who meet company criteria

• Present products in a manner that the customer understands what they have purchased

• Establish, develop, and maintain positive business and customer relationships

• Comply with the POPIA

• Achieve agreed upon sales targets and outcomes within schedule

• Coordinate sales effort with team members and other departments

• Continuously improve through feedback

• Maintain required QA score

• Communicate challenges to team leader for coaching assistance

WHAT WE NEED FROM YOU

• By applying to this position, you are confirming that the below statements are correct:

• I have a laptop/desktop with sufficient processing power and RAM to run at least 3 websites at once.

• You will have our web-based software open during all telephonic calls.

• A headset that works with the PC is essential. Should you be alone during working hours (and there are no ambient noises), the headset does not need to be noise-cancelling.

• I have a dedicated, stable internet connection of no less than 10mbs upload and download.

• When using VOIP, it’s absolutely essential that there is no buffering or lag. The conversation between the parties should be seamless.

• Pocket routers and dongles are notoriously unstable and is therefore not acceptable.

• LTE and Fibre is more stable than other connection types and therefore more suitable.

• I have a smartphone capable of accessing the internet, websites, and WhatsApp.

• You will be expected be on several WhatsApp groups and also maintain constant communication with your team using WhatsApp messages, voice-notes, voice calls, video calls and file transfer.

• I have a dedicated workspace that allows me privacy and an environment to concentrate on selling.

• Includes a comfortable table and chair that will guard against the development of back problems or other medical conditions.

• The table needs to be large enough to accommodate the PC as well as a notebook. Your legs and knees should fit under the table and the screen should be at eye-level to be the most ergonomically compliant.