Outbound Sales Host at DigiOutsource

Purpose Of The Role

As a leading Outbound call centre, our Sales department form an integral part of our business by providing our international clients with excellent services. On a day to day basis, you will work in a Lead environment where no cold-calling is required. The core element of DigiOutbound are our people, as we recognize that the employees are the driving force of the business, hence we ensure that we employ individuals with high-potential allowing them to develop their career and themselves within the business.

Duties Include, But Not Limited To

• Make outbound calls to and take inbound calls from identified customers ensuring they remain ardent gamers within the online casino industry.
• Completion of daily outbound sales with daily set KPI in the English language
• Meet or exceed daily outbound KPI’s of dials, claims and conversions
• Execute outbound campaigns to identify customers
• Customer relationship building and management
• Cross selling of products and services
• Processing pertinent information into relevant databases
• Performing extra tasks given by managers/supervisors as required
• Excellent time management and adherence to schedule

Essential Criteria

• 1-2 Years’ Sales experience
• Fluent in English; able to communicate effectively (Speak, Read and Write)
• Able to work 24/7 shift rotations
• Grade 12 OR Equivalent
• Reliable transport

Desirable Criteria
Be in possession of degree or diploma; preferably in sales or marketing

Person Specifications

• Communication
• Customer Focus
• Influence
• Innovation
• Sales Ability
• Self-Development
• Stress Tolerance
• Teamwork
• Time Management

Terms And Conditions

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted.

The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done.

By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.

The successful candidate will be expected to remain compliant and adhere to company policies.

Please Note

You will require medical aid cover, if you do not have this yet, the company will process this for you. This will be discussed further upon induction.

Please deem your application as unsuccessful if you have not heard from us in 2 weeks.

This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.