We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
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Part Time Technical Support Consultant - iStore Stellenbosch
Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
Completed Matric and IT qualification (minimum A+/N+)
Experience in Helpdesk/1st Line Support
The right person for this role is someone with
Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
Learning and Development, Open, motivated, and proactively seek learning and development opportunities
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