We offer people the most exciting information, communication and entertainment technology for work and play, and service them through our network of resellers and our own retail outlets. For these reasons, we strategically align ourselves with global companies that are the drivers of innovation in their industry, sometimes creating entire new categories. At ...
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Minimum Requirements:
- Completed Matric
- Completed A+ N+ Qualification
- Basic knowledge of computer hardware and software
- Familiarity with common operating systems (e.g., Windows, macOS, Linux)
- Basic understanding of networking concepts and protocols
- Ability to troubleshoot and solve technical problems
- Excellent communication and interpersonal skills
- Ability to work well in a team environment
- Strong customer service orientation
- Familiarity with support ticketing systems
Responsibilities:
- Provide technical support to customers in-store and over the phone
- Troubleshoot and resolve issues with software
- Install and configure new hardware and software for customers
- Provide support to customers on how to use their Apple products
- Maintain accurate records of customer interactions and repairs
- Work closely with other members of the technical team to ensure the smooth operation of the store
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You need to have:
- Completed Matric
- Sales Experience/Customer Service Experience
- Passionate about our products and assisting customers
The right person for this role is someone with:
- Customer Focus, developing great customer relationships and providing the best solutions according to customer needs
- Effective Communication, Clear and impactful communication to address the specific needs of different audiences, using multiple formats and tools
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timelyaction
- Tenacity, demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
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Purpose of the Role:
- We are seeking a highly organised and proactive Learning and Development Coordinator who brings a strong sense of ownership, urgency, and precision to the role. This individual will support the implementation and coordination of learning initiatives, while ensuring a seamless experience for facilitators and participants. The successful candidate must possess excellent administrative, coordination and presentation structuring skills, be tech-savvy, and be able to operate independently with minimal supervision.
- This role also requires experience in managing Skills Development Facilitation (SDF) responsibilities and working effectively with SETAs to ensure compliance, reporting and optimisation of training spend and grants.
Key Responsibilities:
L&D Programme Coordination
- Schedule and coordinate training sessions, venues, facilitators, and delegate logistics.
- Provide on-site and virtual support during training events, ensuring a smooth delivery.
- Manage invitations, attendance registers, pre-work and post-training evaluations.
Skills Development Facilitation (SDF)
- Compile, submit and manage Workplace Skills Plans (WSP) and Annual Training Reports (ATR).
- Liaise with relevant Sector Education and Training Authorities (SETAs) to ensure compliance and resolve queries.
- Identify training needs in alignment with organisational goals and B-BBEE scorecard requirements.
- Coordinate discretionary and mandatory grant applications and manage related documentation.
Presentation and Communication Support
- Develop and structure high-quality presentations using Keynote (or PowerPoint where required).
- Assist with internal L&D communications and ensure information is presented clearly and professionally.
Learning Management System (LMS) Administration
- Upload and manage course materials, slides, workbooks and attendance records.
- Track participation and maintain accurate training records on the LMS.
Virtual Learning Support
- Set up Zoom meetings/webinars and manage the back-end of virtual training sessions.
- Act as host or co-host during sessions and troubleshoot technical issues when needed.
Reporting and Data Management
- Assist with learning data tracking, reporting and analysis using Excel (intermediate skills).
- Monitor training attendance, feedback and completion rates.
Key Requirements:
- Minimum 3-5 years' experience in a Learning and Development coordination role or similar HR function.
- Demonstrated Skills Development Facilitator (SDF) experience, including WSP/ATR submissions.
- Strong working knowledge of SETA processes and requirements.
- Proven track record of managing multiple priorities in a fast-paced, high-detail environment.
- Advanced administrative skills and excellent attention to detail.
- Highly proficient in Keynote (or equivalent presentation tools).
- Technically competent – comfortable navigating LMS platforms and hosting Zoom sessions.
- Strong coordination and logistical planning ability.
- Solid Excel skills – including sorting, filtering, basic formulas and pivot tables preferred.
- Demonstrated ability to work both independently and within a team.
- Excellent interpersonal skills – warm, professional and supportive.
- High level of integrity and ability to maintain confidentiality.
- Self-starter with the ability to take initiative, prioritise tasks and follow through without close supervision.
Ideal Attributes
- Methodical and detail-oriented.
- Reliable, structured, and organised.
- Calm under pressure, with a sense of urgency when needed.
go to method of application »
- As the iStore Manager, you are at the steer of our helm. You would be responsible and accountable for the store and all its operations.
- You would lead the teams to ensure they perform at their best, and ensure both your team and your customers have a valued experience.
- You would be responsible for the Store to achieve or exceed its unit, financial and developmental targets.
- Your store would need to be synonymous with anything Mac in the customers eyes.
You need to have:
- A Completed Matric (Tertiary Qualification would be advantageous)
- 5+ years leading large teams in a complex and high turnover environment
- Matrix management capability to ensure co-operation across business functions
- Proven ability to work in a fast-paced environment, desire to learn quickly, being agile and nimble whilst thinking strategically
- Understanding corporate strategic direction and targets
- Proven track record of excellent customer experience
- Experience in compiling report on store performance.
- Proven track record of driving Store targets and results
- Retail operations experience and knowledge
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- Your role would be to provide technical support to the iStore customers, through trouble shooting, resolving technical issues and software support.
- You will also provide training and assistance to iStore customers when required as well as exceptional and professional quality support service.
You need to have:
- Completed Matric and IT qualification (minimum A+/N+)
- Experience in Helpdesk/1st Line Support
The right person for this role is someone with
- Tenacity, that demonstrating enthusiasm and urgency, as well as striving for excellence, when it comes to achieving results and dealing with challenges
- Conflict Management, Managing complexity, disagreement, and conflict effectively and smoothly
- Situational Awareness, Understanding the situation, demonstrating the right attitude, and taking timely action
- Learning and Development, Open, motivated, and proactively seek learning and development opportunities
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 138 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 138 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work 138 hours per month.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage?
- Are you passionate about our products and have some experience?
go to method of application »
Key Responsibilities
Content Creation and Management
- Develop and create engaging content (text, imagery, and video) for various social media platforms.
- Maintain a consistent brand voice and visual identity across all channels.
- Schedule and publish content using social media management tools.
- Monitor social media for industry trends and relevant news.
- Coordinate external paid media marketing briefs related to digital marketing activities, including key events.
- Prepare and manage paid media campaign briefs (text, artwork links, budgets, audience targeting).
- Obtain final approval on all briefs from the Campaign Manager and Performance Media Strategist before campaigns go live.
Social Media Strategy and Execution
- Assist in the development and execution of effective social media strategies.
- Research and analyse target audiences to identify the most relevant platforms and messaging.
- Monitor key social media metrics (e.g. engagement, reach, conversions).
- Analyse campaign performance data to optimise content and strategies.
Marketing Support
- Support wider marketing initiatives by creating and managing social media campaigns.
- Contribute to the development of marketing briefs and integrated marketing plans.
- Monitor and update the company’s digital footprint, including social media platforms and website content.
Other Duties
- Stay abreast of the latest social media trends, tools, and best practices.
- Attend events to produce live content and enhance event visibility online.
Requirements
- Relevant qualification in Marketing, Communications, or a related field.
- 2–3 years’ experience in social media and digital marketing.
- Proficiency in social media management tools and content creation platforms.
- Strong communication and copywriting skills.
- Experience in briefing and coordinating with creative teams and external agencies.
- A collaborative and proactive approach with a willingness to learn and grow.
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- If you thrive on teamwork and great customer service. This position might just be for you.
Min Requirements:
- Completed Matric/ Senior Certificate
- Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
- Passion for Apple Products
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- If you thrive on teamwork and great customer service. This position might just be for you.
Min Requirements:
- Completed Matric/ Senior Certificate
- Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
- Passion for Apple Products
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- If you thrive on teamwork and great customer service. This position might just be for you.
Min Requirements:
- Completed Matric/ Senior Certificate
- Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
- Passion for Apple Products
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- If you thrive on teamwork and great customer service. This position might just be for you.
Min Requirements:
- Completed Matric/ Senior Certificate
- Some Sales Experience, preferably in retail or alternatively apple product knowledge would be an advantage.
- Passion for Apple Products
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work in a casual capacity.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
- Passionate about technology product
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work in a casual capacity.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
- Passionate about technology product
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work in a casual capacity.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
- Passionate about technology product
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work in a casual capacity.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
- Passionate about technology product
go to method of application »
- You will be ensuring that all customers receive hands-on experience with the latest Apple technology & services. You will proactively approach and engage with customers to understand their needs, present complete solutions and create memorable experiences.
- We will give you all the knowledge and tools around all our iStore products for you to be successful in the role.
- This role is ideal for someone that would need a little flexibility and not a full time role at current. You will be in a flexible position where you will only be required to work in a casual capacity.
If you thrive on teamwork and great customer service. This position might just be for you.
- Do you have a minimum of a Matric certificate?
- Some Sales Experience, preferably in retail or alternatively product knowledge would be an advantage.
- Passionate about technology product
go to method of application »
Position Overview:
- As aiPro Specialist, you'll be the face of our brand, providing hands-on demonstrations of the latest Apple technology and services, within other larger retails stores. Your proactive approach to customer engagement will drive sales and ensure unforgettable experiences.
Key Responsibilities:
- Showcase cutting-edge Apple products and services.
- Proactively engage customers to understand their needs and preferences.
- Collaborate with internal and external teams for seamless operations.
- Uphold exceptional customer service standards.
- Exceed store targets and contribute to efficient retail operations.
Requirements:
- High school diploma (Matric).
- 1+ years of customer-facing retail experience, preferably in electronics.
- Managerial experience is a plus.
- Solution-oriented mindset and ability to thrive in a fast-paced environment.
- Thrives in a fast-paced environment and demonstrates a commitment to continuous growth and learning.
- Demonstrated history of delivering outstanding customer experiences.
- Proven ability to exceed store targets and deliver measurable results.
- Familiarity with stock management principles.
- Strong understanding of retail operations and practices.
- Solution-oriented approach to transportation challenges.
- Adapt at working collaboratively in a team setting.
- Passion for delivering exceptional customer service and fostering positive customer relationships.
Method of Application
Use the link(s) below to apply on company website.
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