SANBS is a not-for-profit organisation; therefore, ownership of its assets does not vest in its members. In the event that SANBS should stop operating, its assets would have to be transferred to an organisation with similar goals and objectives. SANBS provides an essential service within South Africa and is rated amongst the best in the world in the provi...
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Introduction
- An opportunity has become available for a Blood Bank Supervisor. The incumbent will supervise and manage overall activities in the Blood Bank, pertaining to Blood Bank Technicians/Technologists, by ensuring that daily operational activities meet required standards and procedures.
Job description
Key Performance Areas:
- Financial objectives
- Operational objectives
- Quality and risk management
- Customer service
Competencies:
Cognitive:
- Analytical thinking and Attention to Detail
- Problem Solving
Personal:
- Resilience and Stress Management
- Drive and Belief in the Cause
- Self Management
- Professional Image and Visibility
- Excellence Orientation
- Ethical Behaviour
Interpersonal:
- Customer Service Orientation
- Teamwork
- Communication
Professional/ Technical:
Leadership:
Principles of Excellence:
- Transparency
- Honesty
- Respect
- Excellence
- Accountability
- Diversity
Special Requirements:
- Overtime as and when required
- On call to resolve problems
- Occassional local and national travel
- General physical health and reasonable mobility
- Detail conscious
- Person cannot be colour blind
- Drivers license
- Proficient eye-sigh
Minimum requirements
- HPCSA Registered Biomedical Technologist.
Apply by: 15 December 2025
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Introduction
- An opportunity has become available for a Relief Blood Bank Technologist. The incumbent will perform routine testing functions in Blood Banks including but not limited to, compatibility, post natal and preliminary transfusion reaction investigations. To check and verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and Registered Student Technologists
Job description
Key Performance Areas
- Operational objectives
- Specialist Technical functions
- Quality and Risk objectives
- Instrument and Laboratory Maintenance
- Customer relations
Special Requirements:
Job Specific Requirements:
- Overtime as required
- Night shift and weekend duties as rostered
- Occasional local and national travel
Person Specific Requirements:
- General physical health and reasonable endurance and mobility
- Person cannot be colour blind
- Details conscious
- Proficient eye-sight
Competencies:
Cognitive:
- Analytical Thinking and Attention to Detail
- Problem Solving
- Judgement and Decision Making
Personal:
- Ethical Behaviour
- Personal Development
- Flexibility/Adaptability
- Excellence Orientation
- Drive and Belief in the cause
Interpersonal:
- Customer Service Orientation
- Relationship Building
- Communication
- Engaging Diversity
- Teamwork
- Knowledge Sharing
Professional/Technical:
- System Competence
- Laboratory Skills
- Blood Grouping Skills
- Administrative Skills
Principles of Excellence:
- Customer Service Orientation
- Ethical Behaviour
- Excellence Orientation
- Engaging Diversity
- Teamwork
Minimum requirements
- HPCSA Registered Medical Technologist (Blood Transfusion)
- Experience as required for HPCSA registration as Medical Technologist (Blood Transfusion
Apply by: 16 December 2025
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Introduction
- Qualified Blood Bank Technician To perform routine testing functions (manual and automated) in blood banks including but not limited to, compatibility, post-natal and preliminary transfusion reaction investigations according to Standard Operating Procedures and the Standards of Practice for Blood Transfusion in South Africa.
- Qualified Blood Bank Technologist To perform routine testing functions in Blood Banks including but not limited to, compatibility, postnatal and preliminary transfusion reaction investigations.
- To check and verify test results performed by Registered Blood Bank Technicians, Registered Trainee Technicians and Registered Student Technologists.
Job description
Qualified Blood Bank Technician
KPA 1 Operational Objectives
- Perform all operational functions (manual and automated) according to Standard Operating Procedures (SOP) and within the required timeframes:
- Check blood and blood product stock levels. Report expired units.
- Receive reagents and proficiency tests and store them in designated areas at the correct temperature.
Dispose of waste according to SOP:
Prepare documentation for waste traceability:
- Collect and place medical waste containers in the designated area daily for removal and disposal by the approved waste removal company.
- Check weighing of waste by the waste disposal company.
KPA 2 Instrument and Laboratory Maintenance
- Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking equipment according to SOP and record the information.
- Check that all equipment and instrumentation is in working order. Report any defects to the Supervisor.
- Monitor the temperature of all equipment used to store blood and blood products and record the information. Report any problems to the Supervisor.
KPA 3 Quality and Risk Objectives
- Ensure that all policies, documentation and SOPs are read, understood and maintain competency.
- Comply with Standard of practice, SHEQ and accreditation requirements.
- Contribute to and participate in continuous safety and quality improvement.
- Perform processes to ensure that the number of minor and major deficiencies amount to less than the agreed amount per site.
KPA 4 Customer Relations
- Document customer complaints / Compliments / queries and forward documentation to the Supervisor.
- Interact professionally and courteously with internal and external customers.
Blood Bank Technologist
KPA 1 Operational Objectives
- Perform all operational functions (manual and automated) according to Standard Operating Procedures (SOP) and within the required timeframes:
- Report situations where the critical and non-critical consumables are not available after hours to the Blood Bank (BB) Supervisor.
- Deputise for Shift Supervisor/BB Supervisor when absent or unavailable.
- Receive reagents and proficiency tests and store them in designated areas at the correct temperature.
Dispose of waste according to SOP:
- Prepare documentation for waste traceability:
- Collect and place medical waste containers in the designated area daily for removal and disposal by the approved waste removal company.
- Check weighing of waste by the Waste Disposal Company.
KPA 2 Specialist Technical functions
- Check and verify test results performed by registered technicians, registered trainee technicians and registered student technologists.
- Assist BB Supervisor with training and competency assessments.
- Perform secondary testing, including but not limited to, problem cross matches, postnatal, antibody investigations and preliminary transfusion reaction investigations within required timeframes and according to SOP specifications.
KPA 3 Quality and Risk Objectives
- Check equipment to ensure that all instrumentation and equipment is in working order according to SOP criteria.
- Check blood and blood product stock levels, including identifying and reporting of expired units.
- Ensure that all policies, documents and relevant SOP’s are read and understood and maintain competency for the stipulated standard operating procedures.
- Comply with standards of practice, accreditation, QC testing, proficiency testing and safety requirements and contribute to and participate in continuous quality improvement.
- Strive to remain well informed of current developments to promote knowledge sharing as well as to ensure acquisition of required CPD points according to IPA specifications.
- Assist the BB Supervisor with Risk tasks allocated within the agreed timeframes.
KPA 4 Instrument and Laboratory Maintenance
- Perform daily cleaning of work area, cold rooms, fridges, freezers and all blood banking equipment according to SOP and record the information.
- Check that all equipment and instrumentation is in working order. Report any defects to the Supervisor.
- Monitor the temperature of all equipment used to store blood and blood products and record the information. Report any problems to the Supervisor.
KPA 5 Customer relations
- Document customer complaints / compliments / queries and forward documentation to the BB Supervisor.
- Interact professionally with medical staff and ensure an adequate and efficient response to routine queries.
KPA 6 General Functions
- Perform Shift Supervisor functions and other related duties when required so as to facilitate the efficient running of the laboratory.
- Perform miscellaneous routine laboratory tasks and other job-related duties when required by the supervisors and other senior staff so as to facilitate efficient running of the laboratory.
- Attend meetings to ensure that relevant information is acquired.
SPECIAL CIRCUMSTANCES (E.G. TRAVEL, WORKING AFTER HOURS ETC.)
- Overtime as and when required.
- Shift work and weekend duties as scheduled.
- Occasional local and national travel.
- Call out system.
- General physical health and reasonable endurance and mobility.
- Proficient eye-sight.
Minimum requirements
Education
- HPCSA Registered Biomedical Technician / Technologist (Blood Transfusion).
Experience and knowledge requirements
- As per HPCSA registration requirement as Medical Technician / Technologist (Blood Transfusion).
- Other (knowledge and skills), e.g. understanding of relevant legislation; knowledge of relevant company procedures.
- Computer Literacy in MS Word, Excel and Outlook.
SPECIAL CIRCUMSTANCES (E.G. TRAVEL, WORKING AFTER HOURS ETC.)
- Overtime as and when required.
- Shift work and weekend duties as scheduled.
- Occasional local and national travel.
- General physical health and reasonable endurance and mobility.
- Detail conscious.
- Proficient eye-sight.
- Person cannot be colour blind
Apply by: 16 December 2025
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Introduction
- The position is to collect quality safe blood and blood products according to specific targets set per blood drive (fixed or mobile).
Job description
KEY PERFORMANCE AREAS (KPAS)
KPA 1 Financial
- Manages cost per unit for both whole blood and specialised collections within agreed blood drive/donor centre target by determining, packing and loading the consumables for blood drive/donor centre as per the target.
- Maintains and validates equipment to ensure that repairs are done timeously.
- Reports increases / decreases in consumable usage to the Clinic Supervisor as well as discrepancies in consumable stock deliveries.
KPA 2 Customer Stakeholder
- Manages stakeholder relations at the blood drive and/or donor centre.
- Welcomes donors by greeting them as they enter the blood drive, assist with and/or guide them to the registration table.
- Asks Donor to read pamphlets/posters before medical assessment.
- Helps donors to complete donor forms and clarify any query they might have.
- Addresses and/or report all complaints to the in-charge before or by the end of the shift.
- Ensures that customer needs and priorities are understood at all times.
- Coaches team on customer service through discussion of the root cause of complaints, compliments and queries.
KPA 3 Internal Processes
- Collects whole blood and/or apheresis units to meet assigned target.
- Assists team packing and off-loading the vehicle at the venue efficiently and effectively.
- Assists with setting up the blood drive in time for the arrival of donors.
- Completes donor documentation and assessment procedure courteously, effectively and efficiently according to relevant standard operating procedure.
- Assists with identification and registration of donor according to relevant guideline, and check the donor form for completeness.
- Assists with recruitment and booking of whole blood and specialised donors to ensure team meet target.
- Conducts basic physical checks on donors as per the SOP, capture all relevant information and report any deviation to the person in-charge of the clinic.
- Documents results of all basic physical checks on relevant record sheets/Donor Questionnaires.
- Inform clinic supervisor or designated deputy of all irregularities immediately. The donor will be accepted or deferred by clinic supervisor or designated deputy in case of medical reasons.
- Conducts confidential assessment (risk behaviour interview) with potential donors.
- Educates donors on high-risk behaviour.
- Prepares blood pack with the scale to ensure that correct volume of blood is collected
- Prepares for phlebotomy section and carry out phlebotomy as per the relevant SOP including donor care and education.
- Cares for donor during donation including providing refreshments and education.
- Initiates treatment in emergencies (First Aid/CPR) with the help of the in-charge / SANBS Medical Lead Consultant pending arrival of emergency personnel.
- Completes all documentation post-donation and any additional reports/information as required.
- Provides post-donation care and advice.
KPA 4 Learning and Growth
- Performs Clinic Supervisor duties, roles and responsibilities, according to that job description for that particular time or clinic as per operational requirements.
- Maintains regular two-way communication by attending and participating in monthly staff meetings on matters such as strategy; values; team building; policy changes; SOPs to ensure understanding.
- Assists the Clinic Supervisor in analysing training needs for the unit and manages staff competency through observation on relevant policies and procedures, including completion of relevant CPD’s and POE’s.
KPA 5 Governance
- Maintains and keeps updated staff and equipment files as per relevant policies and procedures.
- Oversees the application of all relevant policies and procedures in the unit as per the SHEQ and Operational policies and procedures.
- Manages medical waste by ensuring that all waste generated during the blood drive are discarded as per the SOP.
- Maintains a safe environment by ensuring that safety procedures are followed as per SOP.
Minimum requirements
Education
- Diploma / Degree in General Nursing Sciences.
- Code B or EB Manual driver’s license.
Experience and knowledge requirements
- 2 years Registered Professional Nursing experience.
Other (knowledge and skills), e.g. under-standing of relevant legislation; knowledge of relevant company procedures
- Relevant SANBS policies and Procedures.
- Standards of Practice for Blood transfusion in SA.
Apply by: 19 December 2025
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Introduction
- The Incumbent will provide an overall customer orientated service to all internal and external stakeholder/s, through Account Administration and Contract support, on-site service support and service desk management by means of engaging and communicating directly with customers, arranging repairs and maintenance activities to the facility as required from time to time, in alignment with the procurement processes.
Job description
KEY PERFORMANCE AREAS (KPAS)
KPA 1:Account Administration and Contract Support
KPI
- Ensure contracted service provider billing is requested timeously where such invoices have not been received via automated systems.
- Create appropriate shopping cart (limit order against contacted fixed fees or once off orders against ad-hoc service/s requested).
- Follow up on system approval/s required as per the Delegation of Authority (DOA) as and when required.
- Ensure system confirmations are done against an approved Purchase order for services rendered and /or goods delivered, within the prescribed timelines (e.g. within 48hrs of receipt of billing and supporting documents, such as job cards / service records, etc.).
- Forward invoice/s and supporting documents to Finance department for verification and payment.
- Confirm payment/s made with Finance against the agreed payment terms and escalate any late or non-payments to line manager.
- Liaise with service provider and as when required to resolve any account and/or service-related issues.
- Maintain an updated detailed Tracking spread sheet for all accounts supported.
KPA 2:Administration and support of on-site services, inclusive of service desk assigned categories
KPI
- Request general facilities repairs and maintenance as and when required, by logging such request with the relevant department/s through the appropriate SANBS system provided, i.e. SAP Plant Maintenance/ICT service desk. Request/s logged should be per category of service required, such as general, plumbing, electrical, HVAC/Data network points, etc. to support correct resource allocation.
- Request and co-ordinate general facility repairs and maintenance with third party service provider/s as and when required or directed by line manager, i.e where internal maintenance isunable to assist.
- Monitor all tasks logged on the SANBS Service desk portal, accept tasks within area of support or as assigned, re-assign where required and initiate support request/s from internal and/or external resources in support of the service desk task assigned.
- Ensure effective and efficient management of the Service desk platform (from task acceptance,
- progress update to requestor up to task completion, within the agreed timelines (Service Level Agreement).
- Ensure full support and service/s provided as per area supported by the relevant Admin and Facilities Assistant/s, i.e. Common areas such as: Meeting rooms management; kitchens and pause area management; inspections of supported areas to ensure all equipment; fixtures and support infrastructure in working order; access control and monitoring; repairs and maintenance, travel support and training, etc.
- Handle all related queries and requests against the supported function/s provided and escalate to line manager and/or other support departments as and when required.
KPA 3: Providing a customer orientated service to all stakeholders (internal and external)
KPI
- Ensure professional and proper communication is done with all internal and/or external stakeholders against area supported, where such request/s must be carried out against an agreed date and time that will meet the end user’s preference, with minimal impact on operations (i.e. meeting room support; preparation and delivery of refreshments; common area support; security and access control and monitoring; repairs and maintenance, Travel support and training, etc.).
- Support walk-in customer request/s, whether by pre-arrangement or ad-hoc in a professional and efficient manner.
- Ensure resource planning done as per priority of task/s assigned and request additional support as and when required.
- Obtain customer feedback on task/s handled and attend to any unresolved issues, prior to closure of task.
- Attend relevant stakeholder meetings with active participation, provide update on prior action/s assigned and/or capturing of new action/s for timeous execution and feedback.
- Escalate any non-service and/or poor service delivery to line manager.
- Support periodic customer surveys and execution of linked improvement actions against area supported or as part of the team initiative for overall department improvement.
KPA 4: Ensures that the Procurement function is undertaken effectively and efficiently
KPI
- Follow Procurement process for all non-contractual services and create shopping cart/s to have third party service quote/s loaded for approval.
- Confirm with service provider that order has been received and confirm service delivery date. Where purchase order not received, request Procurement to provide approved order to activate service.
- Follow Safety and Environment policies to ensure no risk related work is carried out without an approved safety file.
- Obtain signed off service job card and/or invoice upon completion of work and initiate confirmation process and payment against agreed payment terms.
- Forward all supporting documents to Finance timeously.
- Liaise with Procurement against delivery of goods and/or services complete with open order value and/or quantity remaining, to have such Purchase orders closed off within the financial period.
KPA 5: Ensures that General Administration is undertaken effectively and efficiently
KPI
- Ordering and effective stock control of consumables against areas/s supported.
- Assist with collating internal and external mail as and when received and hand over to messenger for distribution.
- Provide mailroom support from preparation of mail for external postage, i.e Finance invoices and statements for bulk mail; medical letters; ad-hoc user department requests related to post office and returned mail. (as per Admin and Facilities Assistant assigned, with function supported by Messenger as relief).
- Ensure that all filing of documents is undertaken in an appropriate manner for easy retrieval and audit trail.\
Competencies
Cognitive
- Attention to Detail and Analytical Thinking
- Judgement and Decision Making
- Problem Solving
- Planning, Organizing and Monitoring
Personal
- Self-Management
- Ethical behaviour
- Excellence Orientation
- Drive and Belief in the Cause
Interpersonal
- Customer Service Orientation
- Teamwork
- Communication
Prof. technical
Technical skills:
- Administrative Skills
- MS Word
- MS Exce
- SAP
Minimum requirements
Education
- Grade 12.
- Certificate in Office Administration or related qualification or proven records of relevant courses successfully completed.
Experience and knowledge requirements
- 2 Years’ Experience in General Office Administration.
- 1 Year Experience in Service Desk management.
- 1 Year Experience in Order receipt andprocessing.
- Stock control
Other (knowledge and skills),
- SAP and / or SAP SRM.
- Computer Literacy – MS Office.
- Health and Safety Act.
- Code 08 (Code B) Driver’s License
Apply by: 14 December 2025
go to method of application »
Introduction
- To process blood donations into first line and specialised blood products within agreed time frames and achieve the quality standards required. To control and supply blood products to blood banks and ensure that service delivery to internal and external customers is optimised.
Job description
Key Performance Areas:
- Operational objectives
- Instrument and Laboratory Maintenance
- Quality and Risk objectives
- Customer Relations
- General functions
Competencies:
Cognitive
- Analytical thinking and attention to detail
- Problem solving
- Planning, organising and monitoring
Personal
- Ethical behaviour
- Personal Development
- Assertiveness
- Excellent orientation
- Flexibility / Adaptability
- Drive and belief in the cause
Interpersonal
- Customer Service Orientation
- Relationship Building
- Communication
- Engaging Diversity
- Teamwork
- Knowledge Sharing
- Conflict management
Prof technical
- Systems competence
- Technical skills / Competence:
- Laboratory skills
Principles of Excellence
- Customer service orientation
- Ethical behaviour
- Excellence orientation
- Engaging diversity
- Teamwork
Special Requirements:
- Overtime as and when required
- Shift and weekend duties as scheduled
- Local and nation travel
- Generally physically healthy and reasonable endurance and mobility
- Detail Conscious
- Proficient Eye-sight
Minimum requirements
Education:
- Matric with Mathematics and one science subject OR
- Laboratory Assistant Learnership
Apply by: 14 December 2025
Method of Application
Use the link(s) below to apply on company website.
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