Partner Relations Associate at Discovery Limited

Key Purpose

To manage the relationship between BP and TWT to Discovery.

Areas of responsibility may include but not limited to

• New Partnerships: investigate potential service providers for the particular requirement. Including partner analysis, ensuring brand alignment. Arrange meeting and support the business discussions and operationalization.
• Due diligence before onboarding a partner
• Commercial negotiations of new and existing partnerships.
• Escalated query handling relating to Strategic Partners and provide report-back to relevant stakeholders
• Arrange and facilitate Partner Contracts and engage relevant stakeholders regarding a partnership, including commercials, contract terms, branding and advertising
• Reporting; monthly reporting to EXCO regarding partner’s performance and status
• Coordinate BCP / DR on behalf of Insure and facilitate the DR process in case of emergency
• Represent Insure from a TCF perspective including monitoring governance culture, product development, external communication, advice provided by all stakeholders. Also required to identify and report on barriers in line with TCF
• Represent Insure at Quality Forum where quality breaches and improvements are discussed for entire business.

Personal Attributes And Skills

• Relationship management (Advanced)
• Negotiation skills (Basic)
• Insure Product (Intermediate)
• Insure and Discovery Systems (Intermediate)
• Short-term Insurance industry (Basic)
• TCF Regulations (Intermediate)

Education And Experience

Education

• Matric (Essential)
• Tertiary qualification in business management (Advantageous)

Minimum Experience

• Minimum of 2 years in Discovery
• At least 3-5 years Relationship Manager Experience