Patient Engage Specialist at Syneos Health Clinical Solutions

Job responsibilities

• Manages the development, preparation, approval and distribution of materials relating to Patient Engagement tactics from sponsor contracting through to closure of Patient Engagement activities.
• Responsible for tracking and reporting of program metrics and management of all recruitment campaigns.
• Collaborates with study team to define and lead site level activities, including, but not limited to following up with site staff to obtain metrics via applicable systems plus independently resolve any site issues that arise.
• Acts as main POC for Patient Engagement, communicating with client to provide timely project updates and project related fiscal information. May collaborate with contracts and proposals development, project management, and clinical management to achieve contractual and financial project goals within specified timelines and high quality.
• Conduct initial development of the Patient Engagement Plan and takes responsibility for maintaining all subsequent updates as per scope of work plus identify risks and recommend contingencies per indication.
• Proactive planning and submission of all patient recruitment materials to Regulatory/Ethics Committee/Ministry of Health and approvals with the regulatory leads for national and global studies. Ensures accurate documentation of approved material versions are acquired prior to proceeding with next steps of the development process.
• Trains external vendor teams on project/protocol specific requirements so these teams can provide adequate support and coverage to projects.
• Manage project within contracted direct/indirect budgets and timeline ensuring any out of scope activities are not initiated prior to being documented via budget update, communicated to the project management team and approved by the sponsor. Makes recommendations to assist with PE related change orders for assigned projects.
• Contributes to change initiatives across and within the Site & Patient Access Business Unit.

Qualifications

What we’re looking for

• BA/BS in the biological sciences or related discipline in the natural sciences/health care
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, database applications), email, and internet
• Strong presentation skills, interpersonal skills, as well as a team oriented approach.
• Excellent verbal, written, communication and time management skills
• Ability to multitask under tight deadlines on several projects with specific and unique requirements, while providing attention to detail and high quality work
• Ability to be flexible, adapt to change, work independently, as well as work as part of a team in a matrix environment
• Bilingual skills preferred