Payroll Support Administrator - T & A x 2 at Hollywoodbets

• We have amazing opportunities for x 2 Payroll Support Administrators T&A to be based in Umhlanga, Kwa Zulu Natal. Do you think you have what it takes to be our newest Purple Star?
• The successful candidate will be responsible for providing support and administration to ensure all Engagements, Movements and Terminations with applicable documents are integrated correctly between Payroll systems.  Required to deal with external and internal customer queries. To maintain confidentiality of all payroll information.

With Hollywoodbets You Will:

• Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
• Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
• Grow with our development plans and culture that allows you to further your career.

You Bring:

• Computer Literate.
• MS office experience.
• Administrative experience.

A Bonus To Have:

• Payroll training courses.
• Payroll/ HR experience.

What You’ll Do For The Brand:

Integration Support:

• Support Payroll Specialist with investigating and resolving queries and errors. Ensuring that all resolutions and changes are supported by approved and correct documentation.
• Daily Managing of data relating to new engagements, terminations and movement notifications.
• Identifying trends with the types of errors and number of errors per company.
• Communicate errors in data to relevant stakeholders for timeous resolution.

Data Support:

• Support Payroll Specialist (Projects and Reporting) with data match queries and resolution. Ensuring that all resolutions and changes are supported by approved and correct documentation.
• Manual intervention on updating of master data where required.
• Monthly data clean ups to be completed accurately and timeously through data comparisons and daily tasks.
• Data related system administration and configuration as required.

Project support:

• Responsible for department projects as when required.

Reporting:

• Responsible for department Adhoc reporting as when required.

System Integration Support:

• Ensuring all integration errors are timeously fixed by liaising with IT & external System providers.
• All integration errors, quality issues or deadlines not met are logged onto the Payroll Improvement Log on MS Teams and to follow through with resolution. 

Customer experience

• Apply the internal customer experience payroll training when dealing with your internal customers.

Support Queries

• All internal & External customer queries need to be resolved within the service level agreements.
• Attend to all queries relating to new engagements, terminations, movement, data variances and general support queries.

General:

• Adhere to all Payroll deadlines daily/weekly and monthly basis.
• General admin duties as required.
• General, statistical & Analytical reporting as when required.
• Keep abreast of all changes within the Payroll department.
• Stay current with software functionality changes.
• Additional Adhoc functions may be required.
• Confidentiality of all Payroll information is to be maintained.
• Live and apply the Hollywood Group values. 

What You’ll Bring To The Team:

• Good communication and interpersonal skills.
• Must have a strong sense of accountability.
• Must be quality focused and results driven.
• Portray strong attention to detail, whilst maintaining efficiency.
• Impressive planning, organizational and time management skills.
• Must be results driven.