We bring an Out of the Ordinary approach to creating and managing wealth.
Founded in South Africa as a small finance company, today we offer clients our services as a global bank and asset management group.
Follow us on LinkedIn for unique insights from leading minds within the world of finance and Out of the Ordinary stories about our people, communit...
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Develop and execute the ECM and communication platform strategy in alignment with business goals, regulatory requirements, and industry best practices.
Lead the design, implementation, and optimization of ECM capabilities, including document management, collaboration tools, workflow automation, and digital archiving.
Oversee the integration and interoperability of content and communication tools with other enterprise platforms (CRM, core banking systems, etc.).
Ensure data security, privacy, and compliance by implementing robust governance and control frameworks for content and communications.
Guide and mentor cross-functional teams, fostering a culture of innovation, accountability, and continuous improvement.
Manage vendor relationships, licensing, and contracts to ensure best value and service quality.
Monitor platform performance, user adoption, and satisfaction; implement improvements based on analytics and feedback.
Stay current on ECM and communication technology trends, making recommendations to keep the institution at the forefront of digital transformation.
Experience, skill and capability
Bachelor's degree in Computer Science, Information Systems, or related field; advanced degree preferred.
Proven experience (7+ years) leading ECM or content/communication technology platforms within regulated industries, ideally financial services.
Strong understanding of financial sector regulatory and data governance requirements.
Expertise in ECM solutions (e.g., OpenText, SharePoint, Box) and communication platforms (e.g., Teams, Slack, secure email).
Excellent leadership, stakeholder management, and communication skills.
Demonstrated ability to deliver complex technology initiatives on time and within budget.
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