PMO Team lead at BETSoftware

Skill Set

• Strong leadership, diplomatic and motivational skills including the ability to lead up, across and down multiple business and technology organizations.
• Proven ability to work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Excellent leadership, communication (written, verbal and presentation) and interpersonal skills.
• Self-motivated, decisive, with the ability to adapt to change and competing demands.
• Proficient in utilizing tools such as MS Project, Excel, Word, and PowerPoint, along with CA Clarity PPM. Possess an extensive understanding of project and program management principles, methods, and techniques.
• Build and maintain relationships by engaging business leaders to establish credibility, solve problems, build consensus and achieve objectives.

Responsibilities

• Developing and leading the Project Management Office (PMO).
• Manage a portfolio of complex initiatives that span one or multiple lines of business.
• Manage all aspects of multiple related projects to ensure the overall program is aligned to and directly supports the achievement of strategic objectives.
• Participate and/or drive feasibility studies, vendor selections and proposals for evaluation by appropriate key stakeholders.
• Develop and deliver progress reports, proposals, requirements documentation and presentations to various audiences, including project team, sponsors and key stakeholders.
• Skilled at being able to translate strategic and tactical plans for execution and implementation at an operational level.
• Define success criteria and disseminate them to involved parties throughout project and program life cycle.
• Identify and develop trusted adviser relationship with project and program stakeholders.
• Full project life cycle ownership: successful project delivery will include full implementation from initiation to deployment for several initiatives simultaneously.
• Work creatively and analytically in a problem-solving environment demonstrating teamwork, innovation and excellence.
• Ensure detailed project planning and time/cost estimations are prepared for all phases of the projects.
• Procure adequate resources to achieve project objectives in planned timeframes, by controlling costs and thinking in terms of profit, loss and added value.
• Understand interdependencies between technology, operations and business needs.
• Demonstrate a functional and financial acumen to support how solutions will address client goals while maintaining alignment with industry best practices.
• Effectively and efficiently manage project scope and changes towards within budget and for timeous delivery.
• Act as an internal quality control check for the project and actively manages ongoing quality control through participate in quality issue resolution.
• Define the Statement of Work and Specifications for the requested goods and services.
• Measure all aspects of project and program engagement from planning, external vendor relationships, communications, resources, budget, change, risks and issues, towards delivery.
• Set and continually manage project/program expectation and take necessary steps to mitigate risk impact, with team members and stakeholders. 
• Determine the frequency and content of status reports from the project and program team, analyse results and troubleshoot problem areas.
• Provide status reporting regarding project milestones, deliverable, dependencies, risks and issues, communicating across leadership.
• Report on project success criteria results, metrics, test and deployment management activities.
• Provide cost versus time versus benefit analysis to assist with decision making.
• Establish techniques, technologies/tools, processes and partnerships used are in line with industry best practices to increase productivity, quality and operational expectations, along with the inclusion of regular improvement-based techniques.
• Extensive understanding of project and program management principles, methods and techniques.
• Monitor, track and control outcomes to resolve issues, conflicts, dependencies and critical path deliverables.
• Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards, and when required, implement efficiencies actively.
• Proven success in providing on site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Delegate tasks and responsibilities to appropriate personnel.
• Coach, mentor, motivate and supervise project and program team.
• Manage the team to ensure PMO meets performance targets, through regular monitoring of staff performance against the key performance measures in place.
• Identify knowledge, skill or understanding with is required to improve performance and capability and action necessary steps to acquire it.
• Provide mentorship/coaching with the intent to impart knowledge and develop direct reports and ensures these filters throughout team members.
• Facilitates appropriate levels of change management due to changing situations/organizational /marketing requirements. 

Qualifications

• Bachelor's Degree in appropriate field of study or equivalent work experience.
• Relevant Project Management Certifications PMP, Prince II, Scrum Master (Required).
• A minimum of 5 years in the Software Development/IT industry, managing several projects and delivery points simultaneously.
• 8+ years of project management experience, including tracking and planning projects.
• 8+ years of experience working with business stakeholders within a cross-functional matrix environment.
• 2+ years of previous experience with gathering requirements from the client / business and documentation.
• A minimum of 4 years of experience, adeptly managing the full product lifecycle, including a comprehensive understanding of development lifecycles and diverse technology methodologies such as SDLC Methodologies, Agile, SCRUM, and SDLC/Waterfall.