Ops Spec: SOX, Project & Problem Specialist at BCX

Core Description

• To manage projects, resolve incidents and problems, and ensure compliance with SOX requirements. This role combines project delivery, IT problem management, and audit support to maintain operational efficiency and regulatory adherence.

Key Deliverables / Primary Functions

Core Functional Skills & Capabilities

• Release Management
• Software Development Methodologies
• Analytical and Problem Solving
• Problem management
• Service Level Agreement (SLA) Management

Core Behavioural Competencies

• Applying expertise & Technology
• Delivering Results & Meeting customer expectations
• Job Match
• Presenting and Communicating information
• Writing and Reporting
• Working with people

Minimum Qualifications

• Relevant NQF 6 qualifications (preferably in Business or Information Technology / Commerce) in related field
• OR Grade 12 (NQF4) and 5 years’ experience

Additional Education -Preferred /Advantage

Experience

• 3 years’ experience in IT problem management and troubleshooting within the Retail / Telecoms industry.

Or

• 5 years’ experience in IT problem management and troubleshooting within the Retail / Telecoms industry.

Certifications

Professional Memberships in Relevant Industry

Level of Engagement & Span of Control

• Level of Engagement - Engagement will all levels within the organisation, internal and external to the business.
• Span of control - 0

Special Requirements / Employment Condition

• Ability to work extended /long hours as and when required
• Valid Drivers license
• Willing to travel

Workplace / Physical Requirements

• Full-time Client Based Position
• Billable