We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
Read more about this company
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Sports Behaviour Analyst, you will play a key role in supporting the delivery of a high-quality risk and integrity monitoring service. Your work will directly contribute to the sportsbook’s ability to stay ahead of emerging threats and maintain a fair, competitive environment for all users.
What you’ll be doing
As part of your role, your responsibilities will include:
- Monitor real-time sports events and results to identify irregular betting activity and respond to emerging risks.
- Analyse customer betting patterns and market trends to detect suspicious or advantage play behaviours, including matched betting and other promotional exploitation tactics.
- Investigate accounts flagged for irregular or undesirable behaviour, assessing suitability for stake factor reduction or other risk mitigation actions.
- Review accounts for potential account adjustments, based on positive behavioural indicators and betting history.
- Identify and investigate circumvention attempts, including the use of multiple accounts or coordinated activity to bypass controls.
- Track and report on behavioural trends across sports, markets, and customer segments to inform strategic decision-making.
- Segment customer profiles based on risk indicators, behavioural patterns, and betting activity to support targeted interventions.
- Collaborate with Trading, Risk, and Integrity teams to implement and refine mitigation strategies for high-risk behaviours.
- Contribute to the development and enhancement of detection tools and processes, ensuring timely and accurate identification of threats.
- Prepare and present data-driven insights and reports to internal stakeholders, supporting operational decisions and long-term planning.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Strong verbal and written communication skills, with the ability to clearly convey complex ideas to both technical and non-technical audiences.
- Proven ability to work collaboratively within cross-functional teams, contributing to shared goals and effective decision-making.
- Excellent project and time management skills, with experience handling multiple tasks simultaneously and delivering high-quality outputs on time.
- Exceptional attention to detail, ensuring accuracy and consistency in all analyses, reports, and operational processes.
- Adaptability and resilience in fast-paced, dynamic environments, with the ability to respond effectively to shifting priorities and emerging challenges.
- Advanced proficiency in Microsoft Office Suite, particularly Microsoft Excel, for data analysis and reporting.
- Strong numerical aptitude and analytical thinking, with the ability to interpret and derive insights from complex quantitative data.
- Solid understanding of the mathematical principles underpinning sports betting markets and customer behaviour.
- Experience working with relational and non-relational databases, including data extraction, manipulation, and interpretation.
- Deep passion for sports, complemented by a strong interest in sports data, betting trends, and behavioural analytics.
- Willingness and availability to work flexible hours, including evenings, weekends, and participation in a 24/7 rotational shift schedule.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- In-depth knowledge of sports betting markets, including odds calculation, betting types, and market dynamics.
- Previous experience in the online gaming, sportsbook, or casino industry, with a strong understanding of player behaviour and industry operations.
- Familiarity with gambling regulations and compliance requirements across multiple jurisdictions, ensuring adherence to legal and ethical standards.
- Proven ability to identify, investigate, and analyse patterns of abuse, arbitrage, and other forms of advantage play.
- Experience in developing and executing customer retention strategies, particularly in data-driven or regulated environments.
- Working knowledge of data visualisation tools, especially Tableau, for presenting behavioural insights and trends.
- Practical experience using search and analytics platforms such as Elastic Search and Kibana for behavioural monitoring and investigation.
- Proficiency in SQL or other query languages for efficient data extraction, manipulation, and analysis.
End Date: February 28, 2026
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us.
- At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- We are seeking a dynamic and strategic Promotions & Lifecycle Specialist to support our iGaming brands. This role will be instrumental in driving user engagement through innovative promotional strategies and lifecycle marketing initiatives designed to appeal to diverse player segments across multiple markets.
What you’ll be doing
As part of your role, your responsibilities will include:
Core Duties:
- Execute briefs, projects, and initiatives to support / grow the Player Lifecycle Strategy.
- Prioritize and plan projects with the Player Lifecycle Manager.
- Optimize communication touchpoints and adjust interventions as needed.
- Identify new opportunities and collaborate on implementation.
- Work with external teams (e.g., Market Development, Digital Marketing).
- Stay informed on competitors, industry trends, and marketing best practices.
- Monitor project success and apply learnings.
- Ensure communication meets customer needs and improves response rates.
- Deliver projects on time, meeting standards and deadlines.
- Implement initiatives to optimize player experience and minimize revenue loss.
Financial Management
- Devise initiatives and offer strategies that deliver on customer expectations and support anticipated ROI per project/intervention.
- Ensure numbers management, deep dives and forensic audits, on all variables of the New Player Portfolio / promotions to ensure initiatives are measurable against set KPI’s thereof.
Project Management:
- Coordinate marketing activities to support retention with stakeholders.
- Diversify automation to drive business growth.
- Ensure cooperation between teams and suppliers to meet project timelines.
- Assess tools to improve flexibility and scalability.
- Run ad-hoc promotions for re-engagement before automation.
Financial Management
- Develop initiatives and offers to meet ROI targets.
- Conduct audits on the Offer Management Portfolio to measure against KPIs.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Relevant tertiary qualification in Project Management, Marketing, Business, or Finance Administration
- Minimum of 2 years’ experience within the iGaming industry, with a strong understanding of customer behavior and data-driven retention strategies
- Proven working knowledge of Microsoft Office Suite, including advanced Excel (spreadsheets, pivot tables, graphs, and formulas)
- Strong analytical mindset, confident in interpreting data and making informed business decisions
- Excellent verbal and written communication skills, with the ability to present complex ideas clearly and effectively
- Demonstrated project management expertise, with a track record of delivering projects on time and within scope
- Exceptional attention to detail, ensuring accuracy and consistency across all deliverables
- Ability to adapt quickly to changing priorities in a fast-paced, dynamic environment
- Highly organized, proactive, and quality-driven
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Proven experience owning and delivering end-to-end retention strategies and governance, not just campaign execution
- Proficiency in project management software such as Jira or Trello
- Experience in developing and optimizing customer retention frameworks or lifecycle marketing programs
- People management or leadership experience within a marketing or retention team
End Date: March 31, 2026
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish, and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
Our team of highly experienced individuals, coupled with the use of a bespoke Risk Management System, gives our e-commerce clients the edge in the following ways:
- Evaluating risk while optimising business opportunity
- Embracing business change by providing dynamic risk solutions
- The Verification Team forms an integral part of the Risk & Fraud Department. Its core responsibility is to ensure compliance with verification standards, specifically Know Your Customer (KYC) and Anti-Money Laundering (AML) requirements.
- This team also plays a key role in optimizing manual customer verification processes, ensuring timely feedback on verification outcomes, and supporting the broader business verification strategy. Additionally, the team is tasked with reviewing documentation related to suspicious activity.
- As a Verification Specialist, you will be expected to operate within established compliance guidelines and apply independent judgment in your daily work.
What you’ll be doing
As part of your role, your responsibilities will include:
- Full and accurate assessment of documentation in terms of their legitimacy:
- To ensure Betway meets the verification requirements of their customers in line with regulatory and/or business requirements around KYC.
- In line with AML verification requirements outlined by regulatory and / business requirements, i.e., Threshold and name mismatch financial account holder.
- Ensure that documents are uploaded correctly, and notes are captured on accounts after review.
- Escalation of documents with legitimacy concerns to the Fraud Team for further investigation.
- Staying abreast of document version updates specific to countries.
- Withhold / Release of certain transactions when required to do so.
- Request of supporting documentation where deemed required.
- Update customers’ accounts details where necessary.
- Contacting 3rd parties to verify documents in the cases where additional verification is required.
- Be available to assist Risk, Fraud, CSC, and other departments in the business in relation to verification.
- Resolve escalations related to verification.
- Suggest / Recommend new improvements or enhancements to document journeys, customer communication relating to verification and highlighting any potential roadblocks that hinder verification success rates.
- Reporting on verification statistics both internally and externally.
- Suggest / Recommend new or improvement process or systems to enhance efficiency of verification.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Minimum of 24 Months Risk/AML/Compliance experience
- Relevant Diploma/Degree and/or work experience in a related field
- Exceptional attention to detail, ensuring high standards of quality in all outputs
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Previous experience in the online gaming or casino industry, with a strong understanding of player behaviour and industry regulations
- Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
End Date: February 28, 2026
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- Responsible for overseeing the Group’s financial reporting to ensure compliance with accounting standards and regulatory requirements, with a strong focus on statutory consolidation reporting.
- The role supports accurate, timely, and reliable data delivery to stakeholders to enable informed decision-making and strategic control. It involves reporting and analysis to drive business insights, supporting data-driven initiatives, and automating and optimizing reports for improved performance and usability.
- The position also includes providing technical accounting guidance, ensuring data accuracy and integrity, collaborating with external auditors and third parties, and continuously identifying and implementing process improvements within the Group Reporting function.
What you’ll be doing
As part of your role, your responsibilities will include:
Group Consolidation & Financial Reporting
- Preparation of the Group financial statements, including preparation and review of note disclosures for the Annual Report and interim and year-end results announcements.
- Preparation of consolidation entries in compliance with IFRS and SEC regulations.
- Act as the key point of contact for Group Reporting deliverables and stakeholder management across business units.
- Ensuring that Group Financial Reporting processes operate effectively and that defined timescales are adhered to.
- Conducting comprehensive analytical reviews at the consolidated level to interpret financial results, identify trends, and provide actionable insights to stakeholders.
- Developing financial reports with conclusions that management can use to implement more effective operational strategies.
Technical Accounting & Compliance
- Ensuring compliance with accounting standards and regulatory requirements (i.e.IFRS, SEC).
- Monitoring developments in accounting standards and requirements from regulators.
- Implementing new accounting and regulatory requirements, and ensuring compliance.
- Preparation and compliance of Group accounting policies.
Systems Monitoring and Controls
- Perform SOX controls within the consolidation process to ensure compliance with regulatory requirements and mitigate financial risks.
- Develop and maintain financial reporting systems and processes.
- Provide on-going review of effectiveness of all reporting solutions.
- Review all users’ access rights to financial reporting systems to ensure alignment to roles and responsibilities.
- Assist with monitoring and approving dimension mapping and amendment requests inline with reporting requirements.
Data Governance & Quality
- Collaborate with various business units to gather data, resolve discrepancies, and ensure accuracy in consolidation.
- Analysing data to understand data quality issues and propose risk mitigation solutions.
- Act as the key point of contact across business units for Group Reporting deliverables (data intake, validation, and sign-off).
Process Improvement & Automation
- Drive process improvements in the consolidation, focusing on efficiency, accuracy, and automation.
- Identifying and implementing continuous improvements for the consolidation processes and optimizing related tools for greater efficiency.
- Document reporting processes and methodologies.
Projects, Stakeholder Management & Enablement
- Act as a key Group Reporting resource on Finance projects as required, applying IFRS and Group policies with strong project management skills.
- Participate in cross-functional projects to support data-driven decision making.
- Provide training and support to team members on reporting tools and processes.
- Stakeholder management across business units for deliverables and timelines.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Chartered accountant with a minimum of 2-3 years of post-qualification experience.
- A strong understanding of the consolidation processes, including intercompany eliminations, and the application of consolidation standards is crucial.
- Proficiency in preparing and reviewing consolidated financial statements and reports
- Experience with reporting, consolidation systems and Microsoft Excel for financial modelling.
- Familiarity with SOX Compliance, or compliance within a listed environment
- Strong written and verbal communication skills, with the ability to draft clear and concise accounting memos and reports.
- Experience working collaboratively in cross-functional teams, with a focus on achieving shared goals.
- Expertise in managing multiple projects simultaneously, with a track record of delivering on time and within scope.
- Ability to adapt quickly to changing environments and priorities, maintaining effectiveness in dynamic situations.
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
End Date: February 28, 2026
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and Superdrive will help us achieve our vision.
- The Customer Care - Complaints Team is looking for a suitable candidate, who is energetic, dedicated, proactive, adaptable and a team player. This is a good opportunity for someone who is seeking a greater challenge and who would enjoy working in a dynamic, highly motivated and performance driven team. The successful candidate will be reporting to the Complaints Team Lead.
- The department is responsible for addressing and resolving customer complaints in a timely and professional manner, that adheres to the regulatory requirements of the markets we support.
- The team works to ensure that all customer complaints are investigated fully, that we liaise effectively with the relevant departments in gathering information and solving their concerns; and that we provide feedback in a customer focused manner.
What you’ll be doing
As part of your role, your responsibilities will include:
- Investigate in detail, all delegated complaints received within agreed SLA’s.
- Assign new complaints received via all channels daily.
- Assess, communicate, and delegate all complaints to the correct departments for feedback.
- Work in collaboration with other departments, to provide solutions and resolutions to received complaints and to ensure compliance with agreed SLA’s.
- Provide articulate, professional and customer focused responses – with first time resolution in mind always.
- Keep the internal complaints tracking tool up to date, always.
- Adhere to the outlined complaints handling processes, procedures, and recommended improvements.
- When relating to the complaints process, provide compliance and process direction to all departments, to ensure continued adherence to regulatory obligations and industry standards relating to online gambling.
- Assist with internal and external audits when requested.
- Assist with ad-hoc reporting.
- Provide feedback related to issues highlighted during the handling of complaints, as well as any policy or procedural updates, to the business.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Minimum 2 years' experience in a Customer Service centric, Complaints Handling or Regulatory Compliance roles.
- Holds a degree, diploma, or certification in Law, Business Administration, Communication, Public Relations, Consumer Protection, Compliance, Risk Management, or a related field.
- Excellent written and verbal communication skills - ability to write clear, professional, and empathic responses
- Proficient in identifying root cause and contributing factors when conducting objective and independent investigations
- Sound judgement and decisiveness
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Knowledge & exposure to compliance, risk and fraud, and responsible gaming practices
- A solid understanding of sportsbook and casino related queries
- Ability to differentiate between Compliance vs Commerciality
- Working knowledge of Excel
- Process writing
go to method of application »
Who we’re looking for
- We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At DigiOutsource, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.
- Ready to become a game-changer? Supercharge your career with us and be part of something extraordinary.
Why we need you
- We’re on a mission to create extraordinary experiences for our customers, and we believe that your unique skills, passion and superdrive will help us achieve our vision.
- As a Multimedia Designer at DigiOutsource, you’ll play a pivotal role in creating diverse assets across various mediums, including responsive web design, digital content, static and animated banners, video, print materials, and 3D elements. Our dynamic creative team operates on the Acquisition side of the business, placing us at the forefront of cutting-edge trends, innovative marketing strategies, and captivating experiences to support and drive business growth.
- You’ll work alongside a plethora of talented teams, including Development, Affiliate Marketing, Paid Marketing, Copywriters, and industry leaders in the iGaming world. Your designs will make a significant impact, and your creativity will shine across various mediums.
What you’ll be doing
As part of your role, your responsibilities will include:
- Develop visually compelling assets that align with our brand and marketing objectives.
- Collaborate closely with core stakeholders, including the App Store Team, SEO Marketers, PPC Marketing Team and external agencies to source and create creative assets for sponsored sports teams, stadiums, Affiliate Marketers and SEO marketing initiatives, etc.
- Creative content could include HTML banners, Landing Pages, flyers, Expo stands, 3D assets and brand components, Website UI/UX, Brand development, visual design, Campaign conceptualization and press ads.
- Use your expertise to guide stakeholders and make informed brand decisions for our casino products.
- Create innovative digital designs and modifications as required.
- Work closely with key stakeholders through consistent communication
- Follow principles of good design and ensure it is of the highest quality, focusing on attention to detail.
- A passion for intuitive and innovative design.
- Can work within strict brand guidelines.
- The ability to interpret stakeholder briefs and communicate them thereafter.
- Helping to support the leadership team in the delivery of key initiatives.
- Coaching junior members of the team.
- Sharing knowledge and being open to learn from others.
This job description is not intended to be an exhaustive list of responsibilities. You may be required to complete other reasonable duties in order to achieve business objectives.
Essential skills you’ll bring to the table
The necessary skills that we require for this role include:
- Excellent visual creative skills
- Excellent ability to work with Typography/Layout skills
- Good understanding of composition and lighting
- Experience in HTML5, After Effects/Motion Graphics, Adobe Creative Cloud suite
- Ability to turn an idea into a storyboard from concept to script
- Good knowledge of design processes and tools. Processes include, but are not limited to conceptualising, being able to manage stakeholder expectations, brainstorming, presenting your ideas
- Being able to take ownership and lead a project from beginning to end with the support of the team and management
- Possess resilient design and conceptual skills and creatively collaborate with others, including brainstorming sessions.
- A good working knowledge of responsive design practices
- Candidates must have a portfolio or showreel
- The ability to provide time estimations on jobs that come into the studio and work to tight deadlines
Desirable skills you’ve got up your sleeve
It would be great if you also have some of the following skills:
- Experience and knowledge of the online gaming industry
- Ability to continuously upskill and develop own knowledge on design trends
- Experience in stakeholder management
- National Diploma in design, or BTech in design or a design qualification from a recognised institution or learning body
- UX and CX Experience and knowledge that can be shared with the team
End Date: March 20, 2026
Method of Application
Use the link(s) below to apply on company website.
Build your CV for free. Download in different templates.
Gmail
Yahoomail