Porter / Driver at Phoenix Recruitment

• Luxury Boutique Hotel in Franschhoek is looking for an enthusiastic and welcoming Porter I Driver to assist guests and support daily hotel operations.
• Staff transport available from Franschhoek, Paarl and Stellenbosch.
• Valid drivers license is essential.

Duties:

• Welcome guests and assist with luggage, parcels and other belongings.
• Engage warmly with guests and provide helpful, professional assistance.
• Park guests’ vehicles with care.
• Prepare pool areas and position lounger cushions.
• Remove dishes and assist with keeping guest areas ready for use.
• Support Housekeeping and Reception with operational requirements.
• Promote the property’s facilities, services and affiliated experiences.
• Handle guest concerns professionally and communicate issues to the relevant team.
• Assist other departments as required.

Requirements:

• Matric certificate.
• Previous experience within a 5-star luxury environment.
• Valid driver’s licence.
• Excellent written and spoken English.
• Strong interpersonal and guest service skills.
• Ability to handle complaints efficiently and professionally.
• High levels of physical endurance.
• A flexible, helpful approach and willingness to assist across departments.
• Ability to work shifts, including night shifts.
• Preference will be given to candidates from Franschhoek and neighbouring areas.

Closing Date: 30 Nov 2026