Portfolio Assistant at Helderberg Personnel

Job Description Essentials: 

• Manage Daily Admin for both sections, Consumer Movement and Credit Control. Email triage, filing, reporting, data capturing and document management.
• Successful candidate will be working as a key member of our team mainly assisting two vital functions who each have their own administrative officer but could also include general portfolio duties as required and instructed by the Portfolio / Operations Manager.
• Take over the Consumer Movement function according to the department rules and processes when required.
• Opening and closing of tenant accounts
• Liaising with inter-company departments and customers with regards to the tenant movement process
• Liaising within the team and customers regarding outstanding debt, missing information etc
• Updating all documentation relating to the tenant movement process
• Take over the Credit Control function when required
• Including aging reports, allocation management, customer follow up, and debt calculations.
• General Office Tasks

Requirements and Competencies:

• Must be computer literate and experienced in MS Excel
• Basic Accounting Skills
• Attention to detail is a key requirement
• Must be able to pick up mistakes and correct them
• Work extremely accurate
• Fully Bilingual
• Organized, Discreet and Calm under pressure
• Excellent client service and interpersonal relations
• Timekeeping and planning
• Excellent verbal and written skills
• Deadline and goal orientated
• Willing to work overtime if needed
• Must be a team player
• Excellent problem solving skills

Closing date:  2026-05-01