Pre-Analytical Laboratory Clerk (Permanent Position) at Lancet Laboratories

Job Summary:

• To administer the sorting, registration, distribution of laboratory specimens and delivery of results in accordance with established standard operating procedures (SOPs), ensuring accurate, prioritized, and timely processing of samples to support laboratory testing and referral activities.

   Minimum Criteria Needed:

• Grade 12 or relevant NQF level 4 qualification

  Experience:

• 0-1 Yrs Relevant Working Experience

 Relevant Job Knowledge:

• Computer literate
• Laboratory information systems
• Laboratory standards operating procedures and processes
• Pre analytical laboratory process and procedures

Key Performance Areas:
Sample Handling and Distribution

• Sort and distribute laboratory samples according to SOPs, ensuring correct and prioritized channelling to appropriate laboratories or sites.
• Process sample registration (“logging”) and handle queries following set SOPs to maintain accurate specimen records.
• Receive physical samples and verify that sample information matches data entered by the logging section, ensuring data integrity.
• Receive physical samples sent from foreign countries and manage them in accordance with SOPs.

Documentation and Record Management

• Prepare and scan patient forms onto the laboratory scanning system (Occulus) according to SOPs for accurate electronic record-keeping.
• Create shipping lists for outgoing samples to ensure a complete audit trail of sample distribution.
• Check, package, and record all outgoing referral specimens (“send-aways”) as per defined protocols to ensure proper handling and traceability.
• Pull and action by means of follow up and resolution of management reports in accordance with relevant SOP’s for accurate TAT
• Receives and processes cash/credit card payments from internal and external sources in accordance with relevant SOP’s

Workplace Standards

• Perform basic housekeeping duties including cleaning and preparing equipment components such as refrigerators, adhering to hygiene and operational standards.

Client Services Agent

• As the primary contact for customer inquiries, responsible for assisting with questions, complaints, and issues related to the company’s products, tests or services to ensure customer satisfaction.
• Pre-analytical laboratory clerks may be required to perform all or less of the above key performance areas. They should however be familiar with all procedures associated with these key performance areas.

 Competencies:

• Attention To Detail
• Communication
• Customer Orientation
• Ethical behaviour
• Flexibility
• Investigative orientation/ Probing and information seeking
• Drive (includes energy and stamina) linked to achievement motivation

Deadline:16th February,2026