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Liquid Telecom is Africas leading independent data, voice and IP provider committed to building Africas digital future. It supplies fibre optic, satellite and international carrier services to Africas largest mobile network operators, ISPs and businesses of all sizes. Our award winning data storage and communication solutions connect people across Africa ...
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Job Purpose:
Pre-sales Engineer in the Product team is responsible for the scoping of, as well as the end-to-end design of data centre solutions that are deemed complex or require customisation to meet the customers need. The team primarily scopes and designs solutions for Africa Data Centres strategic customers (large corporates, international cloud operators, etc). The inputs for these solutions are RFXs (request for: information; proposal; quotation) from the market or BRS (business requirement specification) from customers or partner e.g. OEM, System Integrator initiated.
The scoping responsibility entails engaging with the relevant sales representatives and, at times directly with our customers, to develop a sound understanding of their current business and technical challenges as well as the current strategies (both traditional and digital) that are currently employed - these are all encapsulated in a problem statement. The team also must ensure that it has a firm grasp of the macroeconomic environment that customers are in this understanding would include knowledge of (and is not limited to): -
The insights gained through our scoping process enable the team to evolve into a business and technology advisor to customers and ultimately get involved in their strategy creation process. This evolution of the Pre-sales Engineer role allows for the proactive (or reactive via RFX) creation of customised (Africa Data Centre bundled or ad-hoc created solutions independently or with partner ecosystems) services/solutions designed to meet the customers business requirements. This will give our customers strategic and competitive advantage within their industries.
The overall objective of the team is to act as thought leaders and business partners to our strategic sales team. The intention is to design fully managed unique end-to-end solutions that are applicable to our strategic customers with the aim of ensuring their retention as Customers of Africa Data Centre.
Further capabilities of the team pertain to how relevant aspects of customised solutions can be used to enhance existing products/services or develop new ones, thereby increasing the level of innovation in the Africa Data Centre product/service offering for its wider customer base.
The PreSales Engineer reports to the Head of Product who oversees the product team of Pre-Sales Engineers and Product Managers.
Minimum Requirements of Job:
Formal Qualifications Required
Job Related Experience Required
Job Related Knowledge Required
Should you not here from us within 2 weeks, please consider your application unsuccessful.
To ensure suitability, for both you and Liquid Telecom alike, please read through the key outputs for this position on our website before applying.
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