At Sage, we energise the success of businesses and communities around the world through the imagination of our people and smart technology. Sage provides small and medium sized organisations with a range of easy-to-use, online and cloud business management software and services - from accounting and payroll, to enterprise resource planning, customer relation...
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The role is intended developing technical solutions to business problems in the HR & Payroll sector. The role’s primary objective is in helping both current and prospective customers conceptualise solutions to business challenges. The process entails analysing and recording challenges, conceptualizing solutions based on the Sage suite of solutions and presenting the proposed solutions back to customers and stakeholders. The role will include product demonstrations, as well as building “Proof of Concepts”. The role could entail travelling to customers throughout Africa.
Key Responsibilities
Key accountabilities and decision ownership: (8 or 10 max)
To attend meetings with potential Clients to determine technical and business requirements and ensuring that all necessary information is collated prior to producing a solution
Conceptualize and build solutions within Sage 300 People and supporting software to address customers’ requirements
Provide technical solutions in a professional manner and to agreed timeframes
Create and confidently deliver technical presentations internally and externally
Deliver training on solutions and provide product support to channel partners and internal stakeholders
Create internal design configuration documentation including technical explanations and PowerPoint presentations
Work with Product Marketing, Product Management and Product Engineering to provide feedback on issues with current product and provide input around new features
Builds productive relationships internally and externally, fostering teamwork by keeping colleagues updated on activities
Perform technical development for bespoke solutions as part of a design and development frame work
Able to understand business drivers and risks involved to the customer and to Sage
Sell technical solutions to the customer with professionalism and enthusiasm
Provide accurate and timely management information, to include - activity reports, bid reviews, project forecasts, KPI’s
Adhere to the Company’s Quality and Business Processes
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