Precheck Officer (French Speaker) at Capago International

RESPONSIBILITIES

The main responsibilities of the Precheck Officer are as follows:

• Perform comprehensive checks on various types of documents, including passports, visas, and supporting documents ;
• Assess the authenticity, accuracy, and completeness of submitted documents, ensuring they meet the specified criteria ;
• Identify any inconsistencies, errors, or missing information in the documentation and promptly communicating these issues to the concerned traveller;
• Inform the applicants about the modifications to be done to their visa files in a professional and timely manner, with diplomacy and kindness and answer all requests / questions they may have;
• Maintain proper documentation and records of verified documents for audit and reference purposes ;
• Collaborate with the Quality and Training Departments to identify areas for improvement in the document verification process and suggest necessary training or process enhancements.

REQUIRED SKILLS

A high level of French is mandatory for this position.

Un haut niveau de Français est requis pour ce posted.

The skills required for this position are:

• Meticulous attention to detail and accuracy in your work ;
• Ability to adapt to changing visa requirements and procedures ;
• Proficient computer skills and the ability to work with document management systems and databases ;
• Understanding of the importance of data protection and privacy regulations, especially in handling sensitive personal information and legal compliance.