Presales - SaaS at LeadSquared

About the Role

As part of our expansion across the South Africa region, we are looking for a Pre- Sales Lead to be part of our Johannesburg Team. Your experience in collaborating working with different parts of an organisation especially the sales teams will be vital in creating & presenting value focussed solutions and driving business closures. This role would leverage your excellent communications skills, ability to uncover specific business requirements & value drivers, develop & demonstrate high impact customer focussed solutions, support complex sales cycles and building trusted relationships with internal and external stakeholders. The role is will directly impact sales, revenue, customer acquisition and customer satisfaction.

•  Deliver a high-quality experience presales experience to prospects & customers during engagement, acquisition, and on- boarding.
•  Present and demonstrate end-to-end product capabilities to prospect’s &/or customers
•  Create Solution Document / Business Proposals, respond to RFQs/RFPs and create quick proof-of-concepts/prototypes/custom demos/integrations to help sales team negotiate contracts and drive deal closures.
•  Understand the software and tool’s ecosystem of each prospect/customer and come up with most optimal ways of solutioning and integration of the LeadSquared product suite to them and ability to identify new opportunities
•  Assess the customer needs and arrive at the best solution via close collaboration with clients, sales team, product/technology team, delivery team and partner teams, as required.
•  Continuous engagement with technology, delivery, partners, and 3rd party technology vendors to drive innovations and enhancements to product / platform, thereby creating new opportunities for up-sell / cross- sell across various domains / business verticals and across all regions.
•  Follow best practices and drive process efficiencies / automations & technology innovations.
•  Ability to multitask and work collaboratively with geographically dispersed teams
•  Be the product expert and go-to-person from a product point of view for the regional sales team
•  Build strong relationships with clients & partners and continuously explore upsell / cross-sell opportunities for LeadSquared product or services with them, in close collaboration with Sales Team / Customer Success Team.
•  Provide thought leadership in how organisations can drive customer success through digital transformation
•  Participate actively and deliver knowledge sharing sessions & trainings to internal teams / partners.
•  Participate in training and certifications to acquire and maintain the knowledge necessary to be effective in role
•  Strong commercial acumen
•  Willingness and flexibility to travel as needed

Desired Skills & Qualifications

•  3-8 years of experience in Pre-sales role.
•  Excellent written and verbal communication skills with an ability to manage objections
•  Should be passionate about customer-facing roles and have experience working in client facing roles.
•  Technical understanding & implementation experience of SaaS solutions, architecture and modern business applications including integrations
•  Should have excellent work ethic and be a team player and collaborator.
•  Knowledge of latest tools, technologies and innovation trends including competitive landscape across Industry domains
•  Hands on experience as a programmer /administrator/solution consultant or architect would be a plus
•  Exceptional critical thinking skills & engaging in value based /ROI or TCO based conversations would be an advantage
•  Proven time management and prioritisation skills in a dynamic sales environment
•  A stint in a start-up / early-stage organization would be a plus.
•  Problem Solving is something you enjoy doing
•  Have an appreciation of different domains and industries like Education /BFSI/Healthcare/Tech Marketplaces.