SPARK Schools is a network of affordable private schools implementing Africa’s first blended learning model for primary school students. Students learn in both the traditional classroom setting and our innovative Learning Lab. The SPARK Schools model combines highly engaging classroom teaching, individualised instruction in the Learning Lab, partner...
Purpose of Role:
- The School Operations Coordinator drives student achievement in the SPARK Schools network by ensuring that the school operates smoothly, efficiently, and to a consistent standard of excellence. The School Operations Coordinator is integral to the SPARK Schools “culture” and our commitment to rigorous, engaging learning experiences for our scholars.
Requirements
Responsibilities:
Scholar Safety & Supervision
- Oversee scholar arrivals and dismissals to ensure smooth traffic flow and safety procedures.
- Implement and monitor safety protocols in all school spaces, including classrooms, playgrounds, and common areas.
- Ensure compliance with child protection and safeguarding policies.
Scholar Transitions & Space Management
- Coordinate and oversee scholar movement across school spaces (e.g., transitions between classrooms, lunch, and extracurricular activities).
- Ensure a structured and efficient process for maintaining order during transitions.
- Support teachers and staff in managing structured transitions that minimise lost learning time.
Asset & Facilities Management
- Maintain an up-to-date inventory of school assets, including furniture, IT equipment, and learning materials.
- Ensure school facilities are well-maintained and escalate maintenance concerns to relevant teams.
- Oversee the proper use and upkeep of hardware in Learning Labs.
Customer Relations & Parent Engagement
- Serve as the primary point of contact for parents regarding operational matters.
- Address parent concerns related to school logistics, safety, and aftercare.
- Ensure a high standard of customer service by training and guiding front-office staff end-to-end from enrolment.
Aftercare Program Oversight
- Manage the aftercare program, ensuring scholar safety and engagement in structured activities.
- Oversee staffing, scheduling, and logistics to ensure a high-quality aftercare experience.
- Monitor scholar participation and address any operational concerns.
Procurement & Resource Management
- Handle procurement of school supplies and ensure cost-effective spending.
- Work with finance teams to track spending and align with the school's budget.
- Ensure timely ordering and distribution of materials for both academic and operational needs.
Management of School-Based Operations Team
- Directly manage Supervisors during lunch and break and aftercare to ensure structured play and scholar safety
- Provide professional development to enhance the operational team's effectiveness.
Scholar Transportation Management
Qualifications and Criteria:
The ideal candidate will possess the following qualifications and criteria:
- English language fluency
- Police clearance certificate
- Completed or in the final year of a 3 or 4 year degree with current proof of registration
- First aid training (advantageous)
- Experience in operations, administration, procurement, project management, or facilities management (advantageous)
- Experience managing or working with primary school-aged children.
- Preferred: Previous experience leading a team.
Qualifications :
The ideal candidate will possess the following qualifications and criteria:
- English language fluency
- Police clearance certificate
- Grade 12 certificate
- Completed or in the final year of a 3 or 4 year degree with current proof of registration
- First aid training (advantageous)
Experience
- Required: Experience in operations, administration, procurement, project management, or facilities management.
- Required: Experience and practice with labour laws.
- Required: Experience managing or working with primary school-aged children.
- Preferred: Previous experience leading a team.
Competencies
- Customer orientation
- Analysis/problem solving
- Quick thinking/learning
- Team work
- Communication
Qualities
- Grit: Persistence through challenges.
- Excellence: A track record of high expectations personally and professionally.
- Mission and Vision Alignment: Understanding of and passion for the SPARK Schools mission to provide excellent education at an affordable cost.
- Self Reflection: Finding the capacity to bring your best self to challenges and opportunities
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