Principal Specialist Digital Transformation at Vodafone Global Enterprise

Role Purpose:

The Digital Transformation Lead will be responsible for driving the digital transformation strategy within the Finance Operations and Credit & Risk departments. This role will focus on leveraging digital technologies to enhance operational efficiency, improve customer experience, and achieve cost savings:

• Strategic Leadership: Develop and implement the digital transformation strategy for Finance Operations and Credit & Risk.
• Innovation: Identify and evaluate new digital technologies and solutions to drive innovation and improve processes.
• Project Management: Lead and manage digital transformation projects from inception to completion, ensuring timely delivery and alignment with business objectives.
• Stakeholder Engagement: Collaborate with internal and external stakeholders to ensure successful implementation of digital initiatives.
• Performance Monitoring: Establish key performance indicators (KPIs) to measure the success of digital transformation initiatives and report on progress to senior management.
• Risk Management: Identify and mitigate risks associated with digital transformation projects.

Your responsibilities will include:

Financial Reporting Assurance

• Strategic oversight, cross function collaboration, and continuous improvement on digital strategy within Finance.
• Developing best practices, routines and innovative solutions to improve levels of digitisation and quality of output. identify opportunities for digitisation using various technologies, which include, but not limited to Robotics Process Automation, Natural Language Understanding, Optical Character Recognition etc
• Identify opportunities for risk mitigation measures, and support implementation as needed.
• Identify strategy growth opportunities in the Intelligent Automation space

Manage the execution of strategic projects:

• Lead the prioritisation and implementation of digital transformation projects within Finance
• Effectively manage such projects, ensuring stakeholder buy-in and minimal disruption.
• Develop and implement communication plans to keep stakeholders informed of progress and anticipated outcomes.
• Drive the business case development and return on investment.
• Re-engineer and radically simply processes
• Own Citizen Development strategy in VSA Finance enabling large Scale Upskilling (AI and Intelligent Automation)

Performance Management and Reporting:

• Champion a data-driven culture within the finance department by promoting the use of data analytics tools and insights.
• Develop and implement dashboards and reporting systems that provide real-time financial visibility and support informed decision-making.
• Partner with data analysts to extract valuable insights from financial data to drive strategic initiatives.

Stakeholder Management:

• Build strong relationships with key stakeholders across the organisation, fostering a deep understanding of their needs and expectations.
• Collaborate with stakeholders identify and drive the development of solutions that would cater to their business needs.
• Effectively communicate the value and impact of digital transformation initiatives.
• Proactively address stakeholder concerns and ensure their satisfaction with service quality.
• Facilitate change management practices that ensure seamless adoption of Intelligent Automation strategy
• Lead, manage and, coach business process engineers and analysts

The ideal candidate for this role will have:

• Relevant certifications in digital transformation, such as Certified Digital Transformation Officer (CDTO) or Digital Transformation Professional (DTP), will be an advantage
• Project management certifications like PMP (Project Management Professional) or PRINCE2 can be beneficial
• Proficiency in digital tools and technologies.
• Strong understanding of data analytics, artificial intelligence, and other emerging technologies that can drive digital transformation.
• Minimum of 5+ years relevant experience in a finance and / or Credit and Risk environments (Essential)
• Proven experience in leading digital transformation initiatives within a large organization is crucial.
• Demonstrated success in managing complex projects and driving change is essential.

Job-Related Skill

• Project Planning
• Excellent facilitation skills
• Communication skills
• Change management
• Problem solving
• Teamwork
• The ability to explain complex information clearly and simply
• Operational excellence and attention to detail
• Ability to adapt quickly in a new environment and work on multiple systems/platforms

Job Knowledge

• Knowledge of Finance Operations as well as Credit and Risk environments.
• Technical knowledge/experience of process and reporting enhancements making use of robotics and digital tools
• Post go live support
• Excellent project management and leadership skills to inspire and lead a team towards achieving strategic goals.
• Strong stakeholder management skills to collaborate effectively with internal and external stakeholders.

We make an impact by offering:

• Enticing incentive programs and competitive benefit packages
• Retirement funds, risk benefits, and medical aid benefits
• Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies

Closing date for Applications: 11 September 2025.