First National Bank (FNB) South Africa offers dynamic career paths, structured graduate development programs, and continuous on-the-job learning across banking, data science, IT, and client advisory roles
Business process, design, maintenance and enhancement to ensure resource and operational alignment with business strategy
Identify process improvements (Cost Savings or efficiency improvements)
Maintain a high standard of exceptional service that meets customers expectations through proactive, innovative and appropriate solutions
Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME's, project managers and senior staff members
Process design and enhancements within the business to ensure resource and operational alignment with business strategies and optimise processes to execute business case benefits
Ensure that process changes are measured so that unit cost calculations and turnaround times are accurate (Time standards calculated).
Comply with governance in terms of legislative, audit requirements and internal policies
Provide handover to the relevant execution team responsible for delivering on approved initiative / project
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