Process Optimizer at Nestle

A day in the life of a Process Optimization Specialist:

Identifying Improvement Initiatives

• Actively participate and lead in Function/Department DOR/WOR/MOR/QOR reviews to understand performance and challenges.
• Proactive in proposing new continuous improvement initiatives in all ends to end processes.
• Reduction/ prevention of future exceptions by ongoing measurement of root cause of failures.
• Calibrate with stakeholders (Line Managers/HOD) to align on initiative, expected deliverables and timelines.
• Create visibility of resource requirements to execute actions (time required to work on initiatives).

Capability Building to Sustain Improvement

• Ensure all training actions are documented (who, when, what, how) with support from E&T specialist
• Support E&T specialist to track, monitor and feedback on execution of training interventions
• Demonstrate version control is in place to track new/updated/revised SOP's and Standard Routines
• Able to demonstrate a coaching culture exists through planned job observations linked to new ways of working
• Support Line Managers in identifying employees who have the potential to be trained and certified on Six Sigma
• Promote the documenting (learning log) and sharing of good practices across the organization at all levels.

Improvement Initiatives Management

• Increase efficiency by monitoring the progress of the agreed initiatives / Projects for all O2C processes.
• Improve visibility and tracking of ongoing and completed improvement initiatives and controls set in place using GA principles.
• Effective analysis of data to support the identification and execution of improvement initiatives - continuous improvement.
• Run the Zone calls for the Customer Supply Chain in ESAR (co-ordinate and execute).
• Upskill constantly on new solutions and co-ordinate with FRM to ensure best solutions have business case studies for approval.
• Enhancements on the existing applications/solutions to ensure relevance.
• Stakeholder management to the business on new solutions and enhancements and new features.
• Attend PO network meetings and create a network to ensure best practices are followed.               

What will make you successful?

• BCom degree/diploma (Supply Chain and/or relevant degree).
• Six Sigma minimum green belt.
• Stakeholder management on all levels with internal and external stakeholders
• High level of PPT (PowerPoint) skills in order to present in all internal and external forums.
• Strong organisational skills.