Process Support & Water Treatment Manager at The Coca-Cola Company

Job Description    

• Coca-Cola Beverages South Africa (CCBSA) has an exciting opportunity in our department. We are looking for a talented individual with relevant skills and experience for a Process Support & Water Treatment Manager role, which is based in Premier Place (Phoenix). The successful candidates will report directly to the QFSE Manager.

Key Duties & Responsibilities    
Key Outcomes

Syrup Room and Processing Oversight

• Manage syrup making operations, ensuring correct formulations, accurate batch mixing, and timely delivery to production lines.
• Supervise Team Leader: Processing and Syrup Maker to maintain high operational and hygiene standards.
• Ensure the availability, correct handling, and storage of ingredients and concentrates.

Water Treatment Oversight

• Act as the plant’s technical interface for water treatment services.
• Ensure that contractors meet all water quality parameters, service level agreements (SLAs), and regulatory/KORE requirements.
• Monitor water treatment reports, perform trend analysis, and escalate risks to the QFSE Manager.

Process Compliance and Quality Assurance

• Ensure syrup and treated water meet TCCC specifications and food safety standards.
• Drive adherence to GMP, GLP, and KORE protocols in processing areas.
• Lead process quality checks, validations, and verifications, and ensure corrective actions for deviations.

Hygiene and Cleaning Standards

• Implement and monitor Cleaning-in-Place (CIP) and sanitation programs for syrup and water systems.
• Ensure effective cleaning of all equipment and environments to eliminate contamination risks.

Documentation and Systems Support

• Maintain accurate and complete records related to syrup batches, water quality, and process parameters.
• Support ISO, FSSC 22000, and KORE audits by ensuring documentation readiness.
• Participate in root cause analyses, non-conformance investigations, and CAPA processes.

People Leadership and Development

• Lead and coach direct reports to ensure operational excellence and compliance.
• Identify training needs and implement development plans for the processing team.
• Ensure adherence to shift schedules, performance KPIs, and safety protocols.

Functional Capabilities

• Syrup and ingredient preparation management
• Process quality control and verification
• Oversight of water treatment services
• Implementation of cleaning and sanitisation standards
• Food safety, KORE, and GMP compliance
• Staff supervision, coaching, and performance management
• Non-conformance resolution and root cause analysis
• Cross-functional collaboration and production support
• Audit preparedness and documentation control

KBI

• Syrup and ingredient preparation management
• ProcesSyrup batch conformance rate (%)
• % compliance to water quality specifications
• CIP and sanitation schedule adherence (%)
• Internal and external audit non-conformances (processing & water)
• Process non-conformance rate and closure of CAPAs
• Processing downtime due to water or syrup issues
• Staff training completion and competency levels

Skills, Experience & Education    
Education

• National Diploma in Food Technology, Chemical Engineering, Microbiology, or related science/engineering field
• Preferred: BTech/BSc in Food Science, Chemistry, or Engineering
• Additional certifications in Food Safety (e.g., HACCP, FSSC 22000) and KORE are advantageous

Experience

• Minimum 5 years’ experience in FMCG or beverage manufacturing
• Strong background in syrup making, water treatment oversight, or liquid product processing
• Experience working in a certified food safety environment (FSSC, ISO, or KORE-compliant)
• Exposure to managing third-party service providers or utilities is an advantage

Skills

• In-depth understanding of beverage formulation and ingredient handling
• Knowledge of water treatment technologies and quality parameters (e.g., filtration, chlorination, conductivity, pH)
• Sound working knowledge of CIP, sanitation protocols, and microbiological risk control
• Ability to read and interpret lab results, quality specifications, and process data
• Competency in GMP, food safety systems, and non-conformance management
• Excellent leadership, coaching, and communication skills
• Strong problem-solving and analytical thinking
• Proficiency in Microsoft Office (Excel, Word, PowerPoint) and ERP systems 

Deadline:17th July,2025