Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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To ensure exposure, increased sales and achievement of targets by representing the company and its brands to the trade at an-in-store level and growing the customer base within the region/area.
Key Responsibilities and Deliverables:
In-store Sales and Marketing
Based on cold calling, visiting stores to negotiate orders and sell products to the store
Develop relationship with store manager
Negotiate forward share
Shelf health
Ensure product availability
Check accurate pricing, promotional pricing, competitor pricing
Effective management of demo software on all live devices
Effective housekeeping
Drive Sells Out
Engaging with shoppers
Implement and maintain POP material as per client brief
Identify need for promotions to increase sales and negotiate with store manager
Drive slow moving stock and allocate sufficient space to fast moving stock
Manage / influence stock on hand
Implementation of Promotions
Implement promotions according to head office and client requirements
Maintain stock levels
Administration
Compile weekly and monthly reports based on customer liaison and sales
Identify challenges and corrective actions
Ensure account forms are completed and delivered
Administer and complete collages as per requirements
Customer Satisfaction and Service
Gather feedback from customer complaints, queries and requests and ensure resolution
Monitor order and delivery day
Build and maintain strong working relationships
Key Competencies Organisational commitment Teamwork and collaboration Relationship building
Agility
Performance and results driven Continuous growth & improvement Resilience & stress management Service Excellence
Analysis & problem solving Sales orientation
Quality and detail excellence Communication
Requirements
Minimum Qualifications: Relevant Diploma at NQF level 5
Minimum Experience: 2-3 years’ experience in sales
Knowledge, Skills & Abilities: Sales and Marketing knowledge
Customer Service Skills
Effective administration and communication skills Computer Literacy – MS Office
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