Product Consultant -JHB at Smollan

• This opportunity is ideal for individuals studying or qualified in Sports Science, Physiotherapy, Biokinetics, Exercise Science, Human Movement Science, or those with strong involvement in running and athletic communities.
• You will become the trusted technical expert within specialist Swim-Bike-Run and sporting goods retail environments, helping consumers understand how footwear, gait, biomechanics, cushioning systems, and product technologies influence comfort and performance.
• The role combines performance science, customer engagement, education, and sales, offering a unique opportunity to apply your passion and knowledge within a leading global running brand.

Top performers will:

• Build authentic relationships with runners and retail teams
• Translate technical product features into performance benefits
• Educate consumers on footwear selection, biomechanics, injury prevention, and comfort
• Drive product sell-through through trusted recommendations and exceptional service
• Become recognised as a credible expert within local running communities

Major Accountabilities

Consumer Engagement & Technical Product Expertise

• Deliver exceptional in-store experiences by assessing customer needs and recommending suitable footwear and apparel solutions
• Explain Brooks technologies, cushioning systems, support structures, and performance benefits in simple, engaging ways
• Provide guidance related to running styles, comfort, movement patterns, and general biomechanics
• Help consumers make informed purchase decisions aligned to training goals and performance needs

Education & Retail Team Training

• Conduct technical product training for store staff to increase confidence and product knowledge
• Act as the Brooks subject matter expert within assigned stores
• Support ongoing education around running performance, footwear innovation, and category trends

Brand Representation & Community Engagement

• Represent Brooks at races, running clubs, community activations, product launches, and sporting events
• Build relationships within local running and endurance sport communities
• Support initiatives that strengthen Brooks’ presence among runners and athletes

Sales & Retail Excellence

• Drive achievement of sales targets through authentic consumer engagement and product advocacy
• Monitor competitor activity and identify opportunities to increase market share
• Support merchandising standards, seasonal launches, promotions, and product visibility
• Monitor stock levels and identify opportunities to improve sell-through

Reporting & Territory Management

• Maintain accurate reporting on store visits, sales activity, training sessions, and market feedback
• Manage schedules effectively across assigned retail locations
• Provide insights to support business growth and customer experience improvements

WHAT SUCCESS LOOKS LIKE

Successful Product Specialists consistently:

• Deliver outstanding experiences to runners and athletes
• Translate performance science into meaningful consumer guidance
• Build credibility through technical expertise and passion
• Strengthen retailer confidence in the Brooks brand
• Increase product sell-through and brand advocacy
• Become recognised contributors within local running communities

 Requirements
REQUIREMENTS FOR SUCCESS

We are looking for individuals who are:

• Currently studying or qualified in Sports Science, Physiotherapy, Biokinetics, Exercise Science, Human Movement Science, or related disciplines (advantageous)
• Passionate about running, athletics, endurance sports, health, fitness, or rehabilitation
• Active participants in running communities, gyms, sports clubs, or athletic environments (advantageous)
• Interested in applying sports performance knowledge in a consumer-facing environment
• Strong communicators with the ability to simplify technical concepts
• Comfortable educating and influencing consumers and retail teams
• Energetic, self-motivated, and confident engaging with people
• Organised with strong planning and territory management skills
• Available to work flexible schedules, including weekends and sporting events
• Comfortable travelling between retail locations as required
• Previous retail or sales experience is beneficial but not essential — passion, technical curiosity, and enthusiasm for sport are highly valued.