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  • Posted: Jun 8, 2026
    Deadline: Not specified
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  • Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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    Product Consultant -JHB

    • This opportunity is ideal for individuals studying or qualified in Sports Science, Physiotherapy, Biokinetics, Exercise Science, Human Movement Science, or those with strong involvement in running and athletic communities.
    • You will become the trusted technical expert within specialist Swim-Bike-Run and sporting goods retail environments, helping consumers understand how footwear, gait, biomechanics, cushioning systems, and product technologies influence comfort and performance.
    • The role combines performance science, customer engagement, education, and sales, offering a unique opportunity to apply your passion and knowledge within a leading global running brand.

    Top performers will:

    • Build authentic relationships with runners and retail teams
    • Translate technical product features into performance benefits
    • Educate consumers on footwear selection, biomechanics, injury prevention, and comfort
    • Drive product sell-through through trusted recommendations and exceptional service
    • Become recognised as a credible expert within local running communities

    Major Accountabilities

    Consumer Engagement & Technical Product Expertise

    • Deliver exceptional in-store experiences by assessing customer needs and recommending suitable footwear and apparel solutions
    • Explain Brooks technologies, cushioning systems, support structures, and performance benefits in simple, engaging ways
    • Provide guidance related to running styles, comfort, movement patterns, and general biomechanics
    • Help consumers make informed purchase decisions aligned to training goals and performance needs

    Education & Retail Team Training

    • Conduct technical product training for store staff to increase confidence and product knowledge
    • Act as the Brooks subject matter expert within assigned stores
    • Support ongoing education around running performance, footwear innovation, and category trends

    Brand Representation & Community Engagement

    • Represent Brooks at races, running clubs, community activations, product launches, and sporting events
    • Build relationships within local running and endurance sport communities
    • Support initiatives that strengthen Brooks’ presence among runners and athletes

    Sales & Retail Excellence

    • Drive achievement of sales targets through authentic consumer engagement and product advocacy
    • Monitor competitor activity and identify opportunities to increase market share
    • Support merchandising standards, seasonal launches, promotions, and product visibility
    • Monitor stock levels and identify opportunities to improve sell-through

    Reporting & Territory Management

    • Maintain accurate reporting on store visits, sales activity, training sessions, and market feedback
    • Manage schedules effectively across assigned retail locations
    • Provide insights to support business growth and customer experience improvements

    WHAT SUCCESS LOOKS LIKE

    Successful Product Specialists consistently:

    • Deliver outstanding experiences to runners and athletes
    • Translate performance science into meaningful consumer guidance
    • Build credibility through technical expertise and passion
    • Strengthen retailer confidence in the Brooks brand
    • Increase product sell-through and brand advocacy
    • Become recognised contributors within local running communities

     Requirements
    REQUIREMENTS FOR SUCCESS

    We are looking for individuals who are:

    • Currently studying or qualified in Sports Science, Physiotherapy, Biokinetics, Exercise Science, Human Movement Science, or related disciplines (advantageous)
    • Passionate about running, athletics, endurance sports, health, fitness, or rehabilitation
    • Active participants in running communities, gyms, sports clubs, or athletic environments (advantageous)
    • Interested in applying sports performance knowledge in a consumer-facing environment
    • Strong communicators with the ability to simplify technical concepts
    • Comfortable educating and influencing consumers and retail teams
    • Energetic, self-motivated, and confident engaging with people
    • Organised with strong planning and territory management skills
    • Available to work flexible schedules, including weekends and sporting events
    • Comfortable travelling between retail locations as required
    • Previous retail or sales experience is beneficial but not essential — passion, technical curiosity, and enthusiasm for sport are highly valued.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Smollan on smollan.mcidirecthire.com to apply

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