Product Delivery Manager - Johannesburg, South Africa at Western Union

• Are you an experienced Product Manager with at least 5 years of experience in project management within the African market? Do you thrive in dynamic and complex environments, and have a strong ability to manage diverse projects ranging from simple non-technical initiatives to complex integrations? If you're adaptable, proactive, and excel at managing multiple priorities, then it’s time to join Western Union as a Product Delivery Manager.
• Western Union powers your pursuit.

Role Responsibilities

• You will be responsible for planning, orchestrating, and driving the implementation of key projects that enhance service quality and deliver transformative outcomes across Africa. 
• You will work closely with Regional Operations Managers (ROMs) across the continent, ensuring the successful management of the project pipeline. 
• You will collaborate with external partners and internal cross-functional teams to deliver best-in-class service solutions. 
• You will conduct post-rollout reviews and compile performance reports to ensure continuous product improvement. 

Role Requirements

• A degree in Business, Computer Science, Engineering, Finance, or a related field. 
• A strong track record of managing projects in a fast-paced, agile, and multicultural environment. 
• Prior experience working in the African market is required 
• Knowledge of French would be an advantage. 
• Experience in the cross-border remittance, banking, or FinTech sectors. 
• Understanding of Compliance, Privacy, Legal, and Settlement considerations is highly desirable. 
• Excellent analytical and problem-solving skills.