Current Jobs at Minor Hotels

• We are seeking an experienced and commercially minded Manager: Legal to support Minor Hotels’ operations across multiple African jurisdictions. The role provides practical legal advice, manages commercial contracting, corporate governance and company secretarial matters, and supports regulatory compliance, licensing, litigation and insurance matters. Experience in the hotel and/or gaming sector and working across multiple jurisdictions is advantageous.
• Provide timely, practical and commercially focused legal advice to internal stakeholders on matters affecting the regional businesses.
• Draft, review and negotiate a broad range of commercial agreements and legal documents, including leases, non-disclosure agreements, services, supplier and other operational agreements.
• Manage the contract approval, execution and filing process in accordance with applicable limits of authority and powers of attorney, maintain the regional agreements register, and monitor renewals, expiries and contractual obligations.
• Undertake company secretarial and corporate governance responsibilities, including maintaining statutory records and registers, preparing and circulating board and shareholder resolutions, supporting board and committee meetings, drafting agendas and minutes and compiling board and committee reports.
• Coordinate statutory and regulatory filings, compliance requirements, and other corporate actions across the regional entities.
• Advise on and support compliance with gaming legislation and regulations, including applications, renewals and ongoing management of casino, employee and other licences.
• Provide advice and support in relation to compliance with applicable anti-money laundering and counter-terrorist financing legislation.
• Implement and oversee data protection and access to information policies and practices, and advise the business on applicable privacy and information governance requirements.
• Manage and support litigation, disputes and claims, liaise with external legal counsel as required and maintain accurate litigation and matter registers.
• Support insurance claims and related matters, and liaise with brokers, insurers and internal stakeholders.
• Conduct legal and regulatory research, monitor relevant developments, maintain legal and compliance databases, and assist with the implementation and drafting of Group policies and procedures.
• Work closely with Finance, Tax, People & Culture, Operations and other functions to provide coordinated legal and governance support across the region.

Qualifications

• LLB or equivalent recognised law degree and admission as an attorney or advocate in South Africa.
• At least five years’ relevant post-qualification experience in private practice or an in-house legal role; experience in hospitality, gaming or another regulated industry is advantageous.
• Demonstrated experience in commercial contracting, corporate governance and company secretarial work.
• Sound knowledge of data protection, regulatory compliance and licensing requirements; experience working across African jurisdictions is advantageous.
• Strong legal drafting, negotiation, research, analytical and problem-solving skills, with excellent attention to detail.
• Commercial judgement and the ability to translate legal requirements into clear, practical and risk-based advice.
• Ability to manage competing priorities, work independently, meet deadlines and maintain accurate records.
• Strong written and verbal communication skills and the ability to build effective relationships with senior stakeholders, operational teams, regulators and external advisers.

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• Down-to-earth, innovative, reliable, and genuinely friendly — this is what NH stands for. We welcome business travellers, families, couples, and friends looking for a fresh getaway, and we pride ourselves on delivering exactly what our guests need, every time. If you believe great hospitality is about people as much as places, NH is where you belong. Always a pleasure.

Oversee the Waiters & Bar Waiters
KEY DUTIES AND RESPONSIBILITIES

• Please note that this is not an exhaustive list of everything that needs to be done.  NH Hotels employees always find new ways to look after the business, their guests, and their colleagues.   Within this, the key responsibilities for this position are:
• To promote and ensure guest satisfaction, achieved through his/her ability to develop and maintain a strong team environment, placing emphasis on Associate satisfaction and delivery of prompt, courteous service.
• Prompt and courteous delivery of all orders, maintaining a positive image through all each guest contact and through cleanliness of guest areas.
• Assure total guest satisfaction in the service of food and beverage through the supervision of prompt and courteous delivery of all Restaurants and Room Service orders
• During shift, ensure that guests are satisfied by assisting with serving, seating, communication with kitchen, and by striving to speak to all guests.
• Assist in maintaining a highly motivated and well trained staff
• Open and close shift in accordance with Manager’s Checklist.
• Train, maintain and enforce all NH Hotels Service Standards
• Properly execute revenue and check control procedures on shift
• Maintain a safe and sanitary work environment for all Associates and guests
• Gather and implement all proper tools for running shifts (i.e. schedules, floor plans, reservations, checks)
• Find solutions for problems such as call outs, last minute bookings, or any other daily problems that may arise.
• Be on the floor during entire meal period and ensure adequate coverage
• Ensure that only a quality product is being served
• Maintain proper Associate uniform standards
• Manage an effective repair and maintenance program through the use of work orders, inspections, etc.
• Exercise station rotation to ensure stations are distributed fairly.  Handle daily Associate relations (i.e. scheduling, time adjustments, etc.)
• Assist any Associate in his/her job performance, when required, to ensure guest satisfaction.  Assist in implementing an effective training program for new and current associates
• Encourage problem solving by Associates through proper training and empowerment, to ensure guest satisfaction.
• Establish effective communication with Associates to gain their trust and respect through his/her hard work.  Maintain fair and consistent counseling and/or disciplinary procedures in accordance with NH Hotels’s Guarantee of Fair Treatment Policy
• Identify and recommend incentive programs, new ideas, and methods of operation
• This is a highly-visible guest service position, requiring above average communication skills, interacting professionally with guests.

HOW YOU CAN SUCCEED IN THIS ROLE

• Within NH Hotels, the top-performing people who do this job always demonstrate the following attitude:

Working with Others:

• They always try to anticipate and exceed the needs of customers and colleagues
• They use their own initiative and good judgement to solve problems in a calm and efficient way
• They enjoy working with others to achieve common goals.  They volunteer as required to ensure the success of the team
• They act with personal professionalism and integrity at all times

Taking Responsibility:

• They always conduct business honestly and fairly.  They keep sensitive information confidential.
• They can prioritise their workload effectively and be organised and structured at work
• They manage their time and pay attention to detail.  They know their jobs, and are able to work without close supervision.
• They display a positive attitude, even under pressure.  They personally check their work to ensure its accuracy.

Delivering Results:

• They are committed to meeting and exceeding all performance standards
• They constantly look to develop their own professional skills and abilities
• They perform job tasks in line with established policies and procedures
• They always try to provide a top-quality experience to all our guests.