Product Manager: Low Cost Solutions - Centurion at Guardrisk

Role Purpose    

• The Product Manager is responsible for the strategic development of health solutions and features of the low cost solutions to drive revenue, growth and profitability for the company. In doing so, s/he needs to consult and inform product design and execution to translate solutions into finished high-quality, commercialised solutions that provide the company with a competitive advantage. The Product Manager is also expected to ensure an effective rollout and utilisation of the solutions and then to predict and manage clinical and financial risks related to their product portfolio and identify procedures to mitigate or minimise their impact.

Requirements    

• Matric
• Bachelor’s degree in commerce, Business or Mathematical Sciences.
• Clinical Qualification (e.g BCur, BPharm or MBChB) would be advantageous.
• Minimum of 5 years of experience in a similar role.
• Minimum of 5 years of Managed Care experience is advantageous.
• Knowledge of medical scheme legislation.
• A proven track record of designing and implementing product solutions.
• Previous product management experience will be a distinct advantage.
• IT project management is advantageous.

Duties & Responsibilities    

• Lead multiple, complex product development projects, simultaneously, in support of the goals and objectives of the Solutions function.
• Responsible for working closely with peers cross-functionally and where applicable, the technology team to translate creative product design concepts into finished, scalable, high quality commercialised solutions that provide the company with an advantage in the marketplace relative to its competitors.
• Assess business and technical requirements from various entities and synthesise requirements into a consolidated implementation roadmap.
• Leverage broad knowledge and experience, principles, technologies, and product characteristics in providing guidance to technical teams.
• Closely monitor progress on projects including the development of prototypes and models, where appropriate. Based on the close monitoring, this role may negotiate modifications to original specifications or deadlines as technical challenges, failures or other project issues arise.
• Recommend new product development and enhancements.
• Evaluate the product requirements and design documents to determine how to best structure the product development process in each case. Identify the human, technical and other resources necessary to deliver the product project on time and within budget.
• Identify and resolves strategic issues that may impair the team's ability to meet strategic, financial, and technical goals.
• Assign projects or project elements to the team and clarifies the goals and objectives for the project and each of its stages.
• Build and maintain relationships with clients and stakeholders.
• Lead the development and product release process working closely with cross-functional teams.
• Provide counsel and mentorship to less experienced team members.
• Provide work direction and assignments to team members.
• Communicate product status and roadmap evolution to management.
• Capture and share best practice documents amongst the field and internal teams.
• Contribute to customer-facing publications such as whitepapers and presentations.
• Contribute to sustaining a competitive edge through external networking and representation on related forums.
• Define fair and innovative client service practices which build rewarding relationships and allows teams to provide exceptional client service.
• Engage with key internal and external stakeholders to identify changing client needs and make recommendations to align service offering with client needs.
• Be a member of and make positive contributions to internal teams and stakeholder groups by contributing to a positive work climate and culture that gives meaning to work, minimises work disruption and maximises employee productivity.
• Demonstrate exemplary leadership behaviour, through personal involvement, commitment and dedication in support of organisational values.
• Enable a learning and growth culture whereby information regarding successes, issues, trends and ideas are actively shared between team members and encourage innovation, change agility and collaboration within the team.
• Analyse the profit margins of the respective solutions and define plans to influence maintaining appropriate margins.
• Minimise expenditure in alignment with tactical delivery plans and manage high risk and problematic financial issues in area of accountability.
• Implement and manage financial risk methodologies, techniques and systems and report on activities, including the implementation of risk management, governance and compliance policies in own practice area, to identify and manage governance and risk exposure liability.
• Investigate reported wilful acts of non-compliance to organisation policy and practice and report on findings and prevent illegal, unethical or improper conduct.

Competencies    

• Client commitment
• Drive for results
• Impact and influence
• Business acumen 
• Leads change and innovation