Product Manager at Salt South Africa

Requirements:

• Develop and maintain a roadmap accessible to Exco, outlining project timelines and deliverables.
• Conduct regular meetings with HODs to gather product-related requirements and feedback.
• Coordinate with the Engineering team through daily/weekly check-ins to ensure progress aligns with timelines.
• Provide stakeholders with regular updates on project progress and roadmap changes.
• Conduct ongoing research on ticketing technology trends in South Africa and globally.
• Conduct user surveys and collaborate with Customer Success to identify product needs.
• Analyze platform analytics to understand user behavior trends and make data-driven suggestions.
• Create detailed specifications for engineering, facilitating the translation into technical specifications.
• Manage the product backlog, communicating goals to the Engineering team and addressing blockers.
• Collaborate with Communications Manager/Engineering to drive internal and external documentation efforts.

Experience and Education:

• 6-8 years’ experience leading customer-facing product management in e-commerce/saas.
• Proficiency in analytics products such as GA, Mixpanel.
• Background in software development preferred.