Since our establishment in 1961, Toyota has become as much a part of South African culture as the vibrant South Africans that drive our vehicles.
With this in mind, we've shaped Toyota's culture around contributing positively to the country we love. Toyota South Africa is dedicated and committed to supplying a range of vehicles, parts, accessories and servi...
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Supporting, maintaining, and managing key dealer systems, mainly focusing on customer experience systems.
Collaborating with stakeholders to understand business goals and requirements and translate them into project requirements.
Conducting requirement elicitation sessions, documenting detailed business requirements, process flows, and functional specifications.
Working closely with the development teams to ensure the delivery of high-quality projects.
Acting as the primary point of contact between development teams and stakeholders. Communicating updates, project timelines, and progress effectively and advocating for the customer in all project discussions and decisions.
Executing digital strategies that align with business objectives and enhance the overall user experience.
Gathering and incorporating stakeholder feedback into the development cycle.
Analysing market trends, customer feedback, and competitive landscape to inform decision-making.
Developing project plans, timelines, and budgets in collaboration with stakeholders and tracking project performance against objectives.
Managing the end-to-end project lifecycle, including initiation, planning, execution, monitoring, and closure.
Coordination (meetings & events).
QUALIFICATIONS AND EXPERIENCE:
NQF Level 7 (Minimum 360 credits on level 8 framework) qualification in Information technology or equivalent qualification.
At least 3 years’ industry experience (i.e. product owner, business analysis or project management would be advantageous).
Customer experience systems knowledge and experience – advantageous
Automotive industry knowledge and experience – advantageous.
Excellent verbal and written skills with ability to communicate at different levels.
Ability to manage various tasks with multiple time spans concurrently, respond to and manage changing priorities.
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