Product Owner at Digital Outsource Services (Pty) Ltd

Purpose of the role:

• As the Social Gaming Product Owner, you’ll take complete ownership and responsibility of the success of Betway’s R&D products.
• Working closely with the Product Manager, you’ll set the product vision, strategy and roadmaps based on a deep understanding of the customer. You’ll define key product metrics in order to measure success towards your vision.
• You’ll balance the needs of stakeholders and customers to build innovative features that our customers love.
• You’ll need to forge strong relationships with neighbouring functions such as UI/UX, customer experience and engineering in order to drive towards your product vision.

Duties will include (but not limited to):

• Work with the product manager to measure success by monitoring and continuously improving Product KPIs.
• Work towards the product strategy and vision, and create buy-in both internally and with key external partners
• Create and maintain the high-level prioritised product roadmap based on data/analytics, customer feedback, competition and stakeholder input
• Use customer research and data to create proof-of-concept innovations to the product lifecycle
• Collaborate with external third-party partners, business stakeholders and product teams to ensure delivery timelines for dependencies
• Gain a deep understanding of customer experience in order to identify and fill gaps, and generate new ideas that grow market share, improve customer experience and drive growth
• Assess market competition by comparing the company's products to competitors' products
• Scope and prioritise activities based on business goals, objectives and customer impact
• Drive and present product launches working with stakeholders
• Act as a product evangelist to build awareness and understanding
• Work with technical architects to plan the implementation of the roadmap
• Seek learning from the product community and share findings with the business
• Coordinate and facilitate technical feasibility of solutions
• Keep stakeholders and the wider business informed of progress of the product, vision and goals of the product
• Leads and influences the rest of development team to drive towards product goals

Essential Criteria:

• 2+ years experience as a Product Owner
• Proven track record of managing all aspects of a successful product throughout its lifecycle
• Proven track record of data driven decision making and experimentation
• Capability to make iterative progress towards a product vision
• Strong analytical and problem-solving skills
• Skilled at working effectively with cross functional teams
• Strong interpersonal and communications skills (both oral and written)

Desirable Criteria:

• Solid technical background with understanding and/or hands-on experience in software development
• Experience in working with remote teams
• Experience managing 3rd Party relationships

Personal Specifications:

• Communication
• Critical Thinking
• Entrepreneurship
• Initiative
• Results Driven
• Stakeholder Management
• Stress Management
• Team Orientation