Product Owner at Discovery Limited

Key Purpose

• The Product Owner is responsible for driving product enhancements and features across the full Software Development Lifecycle for the Vitality Drive International Platform. This role combines product thinking with hands-on specification and delivery support, ensuring that business needs are translated into clear, actionable requirements that development teams can confidently deliver against.
• The role focuses on defining product features for our Platform, writing high-quality specification documents and user stories, guiding delivery teams through build and test phases, and ensuring solutions deliver real business and customer value.

Areas of responsibility may include but are not limited to

Platform Product Delivery

• Manage product features from concept through delivery, release, and iteration.
• Translate business objectives, user needs, and high-level concepts into clear product requirements and outcomes.
• Participate actively in sprint planning, refinement, reviews, and retrospectives.
• Ensure alignment between business stakeholders and delivery teams throughout the SDLC.

Requirements & Specification

• Produce clear, detailed functional specifications, user stories, and acceptance criteria suitable for development and testing teams.
• Document current and future-state processes, including workflows and system interactions, using appropriate diagrams and written artefacts.
• Proactively identify smaller product enhancements and refinements based on client feedback, platform usage data, operational insights, and observed gaps within the product.
• Present and recommend these enhancements to relevant stakeholders, supported by clear rationale, impact assessment, and delivery considerations.
• Support solution design by clarifying scope, assumptions, dependencies, and constraints.
• Create high-level wireframes or prototypes where required to support shared understanding.

Collaboration & SDLC Support

• Work closely with the development team, QA, design, and other cross-functional team members throughout build and test phases.
• Be available to the team for clarification, decision-making, and problem-solving during development.
• Support testing activities by validating scope, reviewing test cases, and assisting with UAT sign-off.
• Help minimise rework by ensuring requirements are well understood and agreed upfront.

Stakeholder Engagement

• Collaborate with business stakeholders to understand needs, challenge assumptions, and provide considered recommendations.
• Act as a bridge between business and technical teams, ensuring shared understanding and alignment.
• Communicate progress, risks, and dependencies clearly and proactively.

Continuous Improvement

• Contribute to improving product, delivery, and documentation practices.
• Support experimentation, iteration, and incremental delivery of value.
• Assist in shaping product ways of working as the team and platform evolve.

Essential Experience

• 4–6+ years’ experience in a Product Owner or Business Analyst role within a digital or software delivery environment.
• Proven experience writing detailed specifications, user stories, and acceptance criteria.
• Hands-on experience working in agile teams across the full SDLC.
• Strong experience supporting development and testing phases.

Advantageous Experience

• Experience in insurance, fintech, health-tech, telematics, or behaviour-change platforms.
• Experience with the Vitality or Vitality Drive behaviour change program is highly advantageous.
• Exposure to agile delivery frameworks (Scrum / Kanban).
• Experience working with cross-functional product and engineering teams.
• Experience working with different global markets.

Education & Qualifications

• Degree or diploma in Business, IT, Engineering, or a related field.
• Product Owner / Product Management or Business Analysis certification.