Product Owner - Integrations and Connectivity at Unifi Group

About the Role

• Unifi is seeking a technically savvy and strategically minded Product Owner—Integrations and Connectivity to lead the design, development, and management of our integration services and connectivity platforms across South Africa, Zambia, Uganda, and Kenya.
• This role is critical to ensuring seamless connectivity between Unifi’s core lending platforms and external systems, including telephony (PABX, VoIP), mobile network operators, payment gateways, banking partners, and credit bureaus.
• The ideal candidate combines deep technical expertise with product ownership experience, a strong understanding of APIs, system integrations, and payment ecosystems, and a passion for building scalable, reliable connectivity solutions in emerging markets.

Responsibilities

• Own the end-to-end product lifecycle for Unifi’s integration services and connectivity platforms—from ideation to delivery and ongoing improvement.
• Define and maintain the product vision, roadmap, and backlog for all integration-related services, ensuring alignment with Unifi’s broader business and technology strategies.
• In collaboration with the Platform team, implement and monitor telephony systems, including PABX and VoIP solutions.
• Lead integrations with mobile network operators to enable messaging, payments, USSD, and WhatsApp-based services across multiple African markets.
• Oversee banking and payment gateway integrations to support disbursements, direct debits, EFTs, and related financial transactions.
• Manage credit bureau and data provider integrations to enhance lending decisions and ensure regulatory compliance.
• Partner with engineering and operations teams to ensure secure, scalable, and high-performance integrations.
• Ensure integrations include real-time monitoring and metrics to track system health, diagnose issues, and drive continuous improvements.
• Act as the primary liaison with external technology partners for integration initiatives.
• Communicate integration strategy, progress, risks, and key updates to Unifi’s senior leadership team.

Requirements

• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or a related field.
• 10+ years of professional experience, including 5+ years in technical product management or ownership, ideally in fintech, telecom, or software integration.
• Strong technical expertise in APIs and RESTful services.
• Practical experience in at least one of the following domains: telephony, mobile network and messaging, payments and banking, or credit bureau integrations.
• Product management certification (e.g., Pragmatic Institute, AIPMM, Product School, SAFe PM/PO) is a plus.
• Proficient in Agile/Scrum methodologies and tools like Jira, Confluence, and other collaboration platforms.
• Excellent stakeholder management and communication skills, with the ability to bridge technical and business perspectives.
• Strong passion for Africa and enthusiasm for contributing to a mission-driven, high-growth organisation.
• Willingness to travel across the continent as needed.

Closing Date 19 August 2025