Product Owner: Loyalty Analytics at Vodafone Global Enterprise

Your responsibilities will include:

• End-to-end management of the loyalty platform.
• Exploratory and diagnostic analytics.
• Prepare and deliver high quality and concise presentations on the performance of initiatives.
• Define, monitor and enhance reports as it relates to Loyalty.
• Provide input into commercial meetings to assist in decision making processes.
• Driving the adoption and monetization of the Vodacom Loyalty program. (Execution of tactical campaigns using CVM & selling personalised propositions)
• Leveraging the loyalty platform to drive Vodacom strategic objectives (Revenue, Retention, Activity, New Channels adoption & multi-product take-up)
• Drafting and managing the capabilities and features roadmap across its various components.
• Oversee modelling and rules used in Vodacom loyalty activities (Rewards allocation, budget management & VodaBucks liability).

The ideal candidate for this role will have:

• Matric essential and
• A relevant 3 year degree essential in BSc, Actuarial, Engineering, Analytics or related and 
• A minimum of 10 years relevant experience essential 
• Excellent verbal and written communication skills

Key Knowledge: 

• Expert using SQL, Excel, R, Python, powerpoint, or similar tools.
• Experience in working within a loyalty function beneficial.
• Pricing and commercial management.