Product Owner at Nedbank

Job Purpose

• To lead the end-to-end development and delivery of innovative products that meet business objectives and client needs. This includes conducting market research, performing cost-benefit analysis, and driving product implementation through effective project and operational management. The role ensures alignment with Nedbank’s strategic vision of being a leading, client-centric financial institution while embedding governance, risk management, and global best practices.

Job Responsibilities

• Self and function consistently met all goals and targets
• Delivered project results to parameters (cost, time, quality)
• Competitive market and industry knowledge used to beat the competition
• Advice accepted, implemented and used to beat competition
• Enhanced the credibility and value-add of the function
• Reporting timeous, accurate and state-of-the-art.
• Delivered services to client expectations - client indicators improved year on year for function 2.
• Monitored and managed key client expectations (internal and external); built long-term relationships
• Trusted and respected by manager, direct reports, peers and other managers - able to influence above and below
• Climate of teamwork and cross-organisational cooperation and cross training / up skilling enabled improved results
• External relationships enabled achievement of functional and business unit objectives.
• Function delivered promised business and project plan objectives.
• Short-term results achieved while ensuring long-term growth.
• Optimised/improved organisation, systems and processes in ways that delivered productivity gains and service excellence.
• Decisions made in the best interest of the business, not just the function.
• Problems solved at the lowest possible level 4.
• Ensured function was governance and regulatory compliant - regular improvements to policies, processes and practices implemented.
• Minimised risk through the embedding of world class risk practices.
• Introduced global best practice in support of business goals
• Developed a function wide differentiated culture - improved year on year
• Met BEE and Charter targets as related to own function
• Engaged function in corporate citizen initiatives.
• Pipeline of breakthrough opportunities in function created
• Actively built a culture of improvement to ensure optimisation of the function as business demands changed

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Advanced Diploma or National First Degree in a relevant field
• Bachelor’s Degree (NQF Level 7) in:
• Business Administration
• Product Management
• Project Management
• Financial Services
• Investment Banking
• Agile Methodologies (SAFE Agile certification highly recommended)

Additional Certifications (Highly Beneficial)

• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)
• SAFe Product Owner/Product Manager Certification
• Project Management Professional (PMP) or Prince2
• Business Analysis Certification (CBAP or similar)
• Risk and Governance Certifications (e.g., Compliance Management)

Minimum Experience Level

• 5–10 years of experience in a strategic product leadership role, with at least 3–5 years managing operational delivery within a corporate environment.
• Proven expertise in product ownership and product management, including defining product vision, roadmap, and execution.Strong capabilities in critical thinking, problem-solving, and prioritization to drive business outcomes.
• Hands-on experience with SAFe Agile frameworks, ensuring agile delivery and stakeholder alignment.
• Ability to develop and present business cases that support strategic decisions and investment priorities.

Technical / Professional Knowledge

• Consumer behaviour
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Microsoft Office
• Operations planning
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge

Behavioural Competencies

• Planning and Organizing
• Decision Making
• Innovation
• Business Acumen
• Guiding Team Success
• Driving for Results