Latest Jobs at Nedbank

Job Purpose

• To ensure accuracy, validity and reliability of property valuations contributing to the credit approval and Risk Management process in Nedbank.

Job Responsibilities

• Compile quality valuations of all types of properties for mortgage lending purposes including assessment of property risk and ensuring compliance with all procedures by conducting physical property inspections, research and analysis of market data and appropriate application of valuation methodologies.
• Provide advisory services to all internal stakeholders within property finance by facilitating deal forum meetings and attending formal credit meetings.
• Mitigate risk through the application of technical skill by formulating and managing special conditions, sign-offs, consents and any other requests from the business.
• Vet and authorise external and internal valuations in accordance with the mandate structure as per the valuation policy by application of quality control measures.
• Ensure the quality of the book is maintained by undertaking timeous review valuations within the defined scope of the valuations and credit policies.
• Apply knowledge of property legislation , including environmental law / regulations in the valuation and project co-ordination processes.
• Meet stakeholder expectations by ensuring quality valuations are completed within the prescribed turn around times.
• Build and maintain relationships with internal and external stakeholders through effective communication and engagement.
• Share expert knowledge and industry trends with all stakeholders through technical and advisory services.
• Ensure extraordinary client experience through professional conduct and interactions.
• Manage cross functional relationships through consistent feedback on work flow progress.
• Manage effective service delivery through application of appropriate time and work flow management.
• Schedule and coordinate activities for self and/or others by identifying the appropriate resources required to perform these activities within a specific time frame in order to achieve business objectives.
• Address disparities as a result of incorrect application of methodology and data by taking corrective action.
• Make balanced and informed decisions by identifying, analysing, interpreting and applying relevant data.
• Manage cross functional relationships through consistent feedback on work flow progress.
• Support the achievement of the  business strategy, objectives and values by reviewing Nedbank and Business Unit Plan and ensuring delivered systems, process, services and solutions are aligned.
• Identify training courses and career progression for self through input and feedback from management.
• Ensure all personal development plan activities are completed within specified timeframe.
• Ensure a professional conduct when dealing with all stakeholders through appropriate personal branding.
• Share knowledge and industry trends with team and stakeholders during formal and informal interaction.
• Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations.
• Ensure a sustainable pipeline of professionals through appropriate mentoring, knowledge sharing and up skilling of identified candidates. Manage a team of valuers to achieve business objectives. Conduct one on one discussion and performance management
• Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank Culture building initiatives.
• Participate and support corporate responsibility initiatives for the achievement of business strategy (e.g.. Green Strategy).
• Seek opportunities to improve business processes and systems by identifying and recommending effective ways to operate and adding value to Nedbank.

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Must have a Degree - Preferably an Honours

Essential Certifications

• Professional Associate or Professional Valuer registered with the South African Council for Property Valuers Profession (SACPVP), Membership to the South African Institute of Valuers (SAIV ), Member of the Royal Institute of Chartered Surveyors (RICS)

Minimum Experience Level

• Must have been a Professional Valuer / Professional Associate Valuer for a minimum of 5 years.
• Must have Commercial and Agricultural property 5 to 10 years’ experience
• Must have banking experience and having done mortgage 5 years and more
• Experience with vetting 5 years plus

Technical / Professional Knowledge

• Communication Strategies
• Data analysis
• Governance, Risk and Controls
• Industry trends
• Principles of project management
• Relevant software and systems knowledge
• Research methodology
• Cluster Specific Operational Knowledge
• Valuation Methodology
• Construction Fundamentals

Behavioural Competencies

• Applied Learning
• Communication
• Customer Focus
• Decision Making
• Work Standards
• Managing Work
• Technical/Professional Knowledge and Skills

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Job Purpose

• To lead the end-to-end development and delivery of innovative products that meet business objectives and client needs. This includes conducting market research, performing cost-benefit analysis, and driving product implementation through effective project and operational management. The role ensures alignment with Nedbank’s strategic vision of being a leading, client-centric financial institution while embedding governance, risk management, and global best practices.

Job Responsibilities

• Self and function consistently met all goals and targets
• Delivered project results to parameters (cost, time, quality)
• Competitive market and industry knowledge used to beat the competition
• Advice accepted, implemented and used to beat competition
• Enhanced the credibility and value-add of the function
• Reporting timeous, accurate and state-of-the-art.
• Delivered services to client expectations - client indicators improved year on year for function 2.
• Monitored and managed key client expectations (internal and external); built long-term relationships
• Trusted and respected by manager, direct reports, peers and other managers - able to influence above and below
• Climate of teamwork and cross-organisational cooperation and cross training / up skilling enabled improved results
• External relationships enabled achievement of functional and business unit objectives.
• Function delivered promised business and project plan objectives.
• Short-term results achieved while ensuring long-term growth.
• Optimised/improved organisation, systems and processes in ways that delivered productivity gains and service excellence.
• Decisions made in the best interest of the business, not just the function.
• Problems solved at the lowest possible level 4.
• Ensured function was governance and regulatory compliant - regular improvements to policies, processes and practices implemented.
• Minimised risk through the embedding of world class risk practices.
• Introduced global best practice in support of business goals
• Developed a function wide differentiated culture - improved year on year
• Met BEE and Charter targets as related to own function
• Engaged function in corporate citizen initiatives.
• Pipeline of breakthrough opportunities in function created
• Actively built a culture of improvement to ensure optimisation of the function as business demands changed

Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Advanced Diplomas/National 1st Degrees

Preferred Qualification

• Advanced Diploma or National First Degree in a relevant field
• Bachelor’s Degree (NQF Level 7) in:
• Business Administration
• Product Management
• Project Management
• Financial Services
• Investment Banking
• Agile Methodologies (SAFE Agile certification highly recommended)

Additional Certifications (Highly Beneficial)

• Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO)
• SAFe Product Owner/Product Manager Certification
• Project Management Professional (PMP) or Prince2
• Business Analysis Certification (CBAP or similar)
• Risk and Governance Certifications (e.g., Compliance Management)

Minimum Experience Level

• 5–10 years of experience in a strategic product leadership role, with at least 3–5 years managing operational delivery within a corporate environment.
• Proven expertise in product ownership and product management, including defining product vision, roadmap, and execution.Strong capabilities in critical thinking, problem-solving, and prioritization to drive business outcomes.
• Hands-on experience with SAFe Agile frameworks, ensuring agile delivery and stakeholder alignment.
• Ability to develop and present business cases that support strategic decisions and investment priorities.

Technical / Professional Knowledge

• Consumer behaviour
• Diversity management
• Employee training/development
• Financial Accounting Principles
• Governance, Risk and Controls
• Microsoft Office
• Operations planning
• Organisational systems
• Principles of project management
• Relevant Nedbank product knowledge

Behavioural Competencies

• Planning and Organizing
• Decision Making
• Innovation
• Business Acumen
• Guiding Team Success
• Driving for Results

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Role Purpose
Support the optimisation and operationalisation of Total Reward services that deliver exceptional, frictionless, seamless integrated workforce experiences including, but not limited to, the following:

• Process re-engineering research and process design support
• Technology integration and domain requirements mapping
• RPA, Machine Learning, LLM, automation design / support (on named technologies)/advisory
• Process & Technology testing for workforce experience and business-related outcomes
• Process and technology integration related service delivery risk management (identification and mitigation)

Service Delivery

• Support Group Specialists and service delivery leads in consultation with, and consolidation of business aligned requirements that enable the operationalisation of Reward products and services across Tier 0-2
• Lead components of process research and process mapping aligned to the innovation pipeline
• Ensure effective document management and associated risk management of all business workflows, business rules and processes related to HR and Reward service delivery
• Execute process, business rule and integration governance across HR services
• Partner the technology teams in requirements interpretation and integration issue resolution facilitation (into dev)
• Leverage domain, service delivery and integration expertise to consistently identify opportunities for continuous improvement and service migration aligned to our workforce experience vision
• Partner with the Group Specialists and service delivery teams as participant and SME contributors to new integration and service designs that deliver exceptional experiences (workforce and HR)
• Build and scale components of enablement aligned to governance and rails provisioned e.g. RPA, Machine Learning, Automation
• Support the design and implementation of journey design and enhancements within existing technologies and rails provided e.g. SNOW
• Provide Tier 2 technical support on critical tech stack and integration issues to Tier 1 and 2 teams
• Stay ahead of the curve on new technologies, associated upgrades and process re-engineering tools and practices and their integration for differentiated service delivery to our workforce
• Stay ahead of Total Reward domain expertise across the value chain and leading workforce experience practices that enable differentiation for service delivery
• Provide training, coaching and support to service delivery teams on new processes and systems to ensure successful integration and adoption
• Co-create workforce journey maps with HR service delivery teams and enable them on system where required to do so refining and continuously improving digital interactions (e.g., portal navigation, chatbot scripts) and reduce friction in service delivery
• Identify integration and service delivery risks related to process and technology and identify mitigating solutions that meet business requirements i.e. avoid technical debt, service failures etc.
• Keep track of and monitor key metrics e.g. stability, performance, workforce experience and identify opportunities for improvement and innovation across the Service Delivery value chain

Delivery Management

• Work as a member of delivery & execution team/s to deliver priority service design and commercialisation of Total Reward programs, including remuneration and benefits
• Provide service delivery subject matter expertise for various transformation and book of work initiatives
• Work collaboratively within and across execution teams to define and advise on service delivery requirements
• Provide service delivery reporting and insights aligned to various governance processes and practices
• Align to and actively participate in agile working practices within the delivery execution teams you’re assigned to (e.g. retro’s, pi planning etc.)
• Support the design and implementation of change & communications related to service delivery initiatives you’re involved in (change management for the product and service is the responsibility of the PO – however, Service delivery specialists ensure effective delivery of products and services in their domains of expertise e.g. new tools for Tier 1 reps etc.)
• Deliver on time, on quality and on budget always

People Management

• Build capability, Coach & mentor service delivery managers and their teams on new service delivery requirements
• Conduct peer reviews, testing, problem solving within and across the broader team
• Finance Compliance and Governance
• Apply and comply with various governance processes and practices for technology, service delivery and overall enablement
• Identify risks in integration activity and mitigate these (pre, during, post solution design / delivery)
• Define and implement knowledge management and related, auditable systems in the context of process, analysis and integrations
• Ensure compliance with Group Risk, Governance, Compliance and broader regulatory frameworks

Experience and Qualifications

• Relevant degree (or equivalent) in Human Resources Management, Total Reward, Customer Experience, Psychology, Operations and/or Service Delivery
• 5-8 Years experience in service design and delivery (cross tier)
• Proven track record in service delivery, service optimization, service performance and service migration in the HR Domain
• Proven track record in advisory, solutioning for HR products and services across Tier 0 and 2
• Prove track record in product / service innovation, digital transformation of products and services (even if at contributor vs. leader level)Experience & trained in scaled agile methodologies or equivalent project and program management
• Experience with Service Management Technologies including / or similar to: SAP (on prem & cloud expertise), case management, talent and learning systems (e.g.success factors), Payroll systems etc. (end to end)

Behavioural Competencies

• Planning and Organizing
• Connected Decision Making
• Innovation
• Business Acumen
• Digital Acumen
• High-Impact Communication

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Job Purpose

• To provide financial expertise and wealth creation advice to Nedbank clients in order to make Nedbank the great place to bank.

Job Responsibilities

• Analyse clients’ financial statuses to determine their expenses, income, insurance coverage, financial objectives, tax status, risk tolerance, or other information needed to develop a bespoke financial plan.
• Examine and suggest financial solutions and strategies for the financial plan (plan for life).
• Assist clients in implementing their plans and carry out financial transactions.
• Review clients’ portfolio's and plans on a regular basis to customize the financial plans according to clients’ changing life or economic circumstances, needs and requirements.
• Maintain updated knowledge of regulations, practices and financial products in order to maintain fit and proper status.
• Demonstrate an understanding of structuring, presenting and reviewing financial plans to individuals and legal entities.
• Displays knowledge of approved products and services and be able to continuously up-skill oneself on product and industry development.
• Understand the appropriate rules and regulations of the industry and the bank and the application thereof, maintaining full compliance.
• Building a sustainable and profitable practice.
• Participate and attend all business engagements to build and strengthen relationships.

People Specification
Essential Qualifications - NQF Level

• Matric / Grade 12 / National Senior Certificate
• Diploma

Preferred Qualification

• Certificate: Financial Planning

Preferred Certifications

• FAIS Qualification.

Minimum Experience Level

• Role specific / 1 year experience / exposure in sales

Technical / Professional Knowledge
Administrative procedures and systems

• Data analysis
• Relevant software and systems knowledge
• Relevant regulatory knowledge
• Banking knowledge
• Banking procedures
• Cluster Specific Operational Knowledge
• Business principles
• Business terms and definitions
• Governance, Risk and Controls

Behavioural Competencies

• Sales Disposition
• Building Trusting Relationships
• Energy
• Adaptability
• Continuous Learning