Paracon SA is the founding company of the Paracon group of companies which provides Information and Communication Technology (ICT) services and solutions to a wide range of local and international clients. Paracon’s core business is its Resourcing division which is the leading supplier of ICT resources in South Africa, providing skilled ICT candidates for ...
Read more about this company
Develop a comprehensive rewards and loyalty program for STI and Investment products within the coalition program, aligned with Sanlam's business objectives and partner offerings
Utilise behavioural science principles to understand coalition customer motivations and design targeted reward structures that incentivize desired behaviors.
Analyse competitor rewards and loyalty programs to identify best practices and opportunities.
Own the entire lifecycle of the STI and Investment rewards & loyalty program, from ideation to launch, ongoing optimisation, and performance measurement.
Manage the program backlog, prioritise features, and ensure alignment with overall program goals, customer needs, and Sanlam's strategic objectives.
Collaborate with cross-functional teams to streamline the customer experience and ensure a seamless rewards redemption process.
Develop communication strategies to effectively explain program benefits, promote loyalty, and motivate customer engagement.
Minimum Requirements
Bachelor's Degree
3-5 years of experience in product management, with a focus on customer rewards and loyalty programs.
Proven track record of developing and implementing successful rewards programs within the financial services industry.
Behavioural science principles and their application in designing engaging and motivating rewards structures that incentivise desired financial behaviours.
Experience working with coalition programs or loyalty initiatives.
Knowledge of South African insurance and investment regulatory landscape.
Experience using data visualization tools to communicate insights effectively
20 Initiatives to Boost Employee EngagementAre you struggling with improving employee engagement at work? This article covers everything from better communication to building a strong workplace culture.
30 Common Interview Mistakes to AvoidThis piece examines 30 of the most common mistakes applicants make at interviews, so you know how to better avoid them.
Gmail
Yahoomail